CSR - Property Insurance

3 weeks ago

Pasay, Philippines ACCPRO INTERNATIONAL Full time

WE’RE HIRING | CSR – PROPERTY INSURANCE (PL FNOL CC A2)

Work Locations:
Manila Site – 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City
Alabang Site – 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City

Work Setup: Onsite
Schedule: Night Shift | Shifting | 2 Days Off
Salary: ₱30,875 per month

Overview:

Join our growing team as a Customer Service Representative – Property Insurance
In this role, you’ll handle client calls and inquiries related to property insurance claims, ensuring a professional and empathetic customer experience while maintaining accuracy and compliance.

Key Responsibilities:
- Handle inbound and outbound calls confidently while providing exceptional customer service.
- Build and maintain positive customer relationships through professional communication.
- Identify opportunities, develop solutions, and negotiate effectively with clients.
- Present product and service features, quote prices, and process orders using web-based tools or proprietary systems.
- Communicate brand values and ensure customer satisfaction in every interaction.
- Maintain accurate documentation and assist in account management.

Qualifications:
- At least 1 year of BPO experience (preferably in Property Insurance).
- High School graduate (College level or graduate preferred).
- Excellent English communication and interpersonal skills.
- Must be willing to work onsite and amenable to shifting schedules.
- Background in sales or account management is an advantage.

Benefits Offered:
- Competitive compensation package with monthly performance incentives.
- Meal and other allowances.
- Medical and dental coverage for employees.
- HMO coverage for up to 3 dependents (valid until age 80).
- Training and professional development programs.

Ready to start a rewarding career in Property Insurance?
Apply now and join a dynamic team that values growth, learning, and customer excellence

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