Business Analyst BPO

6 days ago

Muntinlupa, Philippines RSD Human Resources Management Consultancy Full time

Responsibilities Manage, maintain, and improve reporting requirements for the campaign; Create dashboards and decks for business reviews and presentations; Knows basic automation of reports; Provides basic analysis to reports and gives recommendations on how to improve numbers; Communicate effectively with internal and external customers. Collaborate with stakeholders to understand their needs and gather detailed business requirements. Analyze data to identify trends, patterns, and insights that inform business decisions. Develop and document business process models to illustrate current and future states.General Skills Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail Solid critical thinking, problem solving, and interpersonal skills Demonstrates ability to give and receive feedback with peers and business partners Ability to work independently with minimal supervision• Must demonstrate sound arithmetic, analytical and problem solving ability.• Ability to adapt to workload and multitask with attention to detail in a dynamic environment. Excellent verbal, written and comprehension skills Strong analytical and problem-solving skills. Proficiency in data analysis tools and techniques. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Experience with business process modeling and documentation tools. Knowledge of project management methodologies and tools.Work Experience Requirements 2+ year of reporting experience and as a Business Analyst in a BPO set up At least 2 years experience in Team Management Any amount of experience in programming (VBA or SQL) is a plus.

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