Team Lead
3 weeks ago
Work Setup: Hybrid Setup — Amenable to work onsite during training (2-3 months), Hybrid work arrangement after training
Location: McKinley West, Taguig
Shift: Night Shift, Weekends Off
Requirements:
• Any College Degree is required
• 3 years of experience leading a team handling insurance services (financial/dental/medical/life insurance) and Global Voice Support in BPO or Shared Services
• Metrics/KPIs: Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
Benefits:
• HMO with up to 3 dependents covered
• Retirement Benefit
• Annual Appraisal
• Performance Bonus
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