Call Center Agent

4 weeks ago

Novaliches, Philippines Sapient Solutions - SGS Full time

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Non-Voice Agent in our Metro Manila Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Respond to customer inquiries via chat, email, or messaging platforms in a timely manner
• Assist with product or service-related concerns, order processing, and troubleshooting
• Resolve customer issues efficiently while maintaining a professional and friendly tone
• Document interactions accurately and follow up on pending concerns as needed
• Meet performance targets for response time, resolution rate, and customer satisfaction


Qualifications:
• High school diploma or equivalent
• Computer literate and comfortable using multiple systems and tool
• Strong written communication skills with attention to grammar and clarity
• Proficient in typing and navigating multiple systems or chat platforms
• Excellent reading comprehension and problem-solving abilities
• Ability to manage multiple conversations in a fast-paced work environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

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