Email/Chat Support

2 weeks ago

Valenzuela, Philippines Sapient Global Services Full time

We're growing and we want YOU to be part of our Non-Voice Account Team in location/site
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

•Manage non-voice account tasks including data entry, email correspondence, and chat support.
•Provide accurate information and resolve inquiries through written communication.
•Process service requests, updates, and follow-ups efficiently.
•Ensure high-quality and timely responses to customer queries and issues.
•Maintain detailed records of interactions and transactions.
•Meet performance targets for productivity, quality, and customer satisfaction.

Qualifications:

•College graduate of any course
•No prior non-voice experience necessary—we provide comprehensive training
•Strong written communication and organizational skills.
•Attention to detail and effective problem-solving abilities.
•Familiarity with non-voice support tools and systems is a plus but not required.
•Typing speed of at least 40 WPM (Words Per Minute).
•Ability to work independently and as part of a team in a dynamic environment.

Why You Should Apply:

•Competitive Salary (up to 25K)
•Monthly Commissions
•Fast-Track Career Growth for top performers
•HMO with 2 FREE Dependents from Day 1
•Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
•Pioneer Accounts (including Voice and Easy Accounts)
•Incentives, Signing Bonuses, and More Premium Perks
•Flexible Shifts (Day, Mid, and Night)
•Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you’re new to non-voice support or looking to advance your career, we have a place for you

Ready to take the next step? Let’s chat about how you can grow with us—apply today

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