Shipping ang Logistics Specialist

2 weeks ago


Caloocan, Philippines Sapient Global Services Full time

We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:
• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
• Provide accurate information on shipping rates, delivery times, and product availability.
• Address customer concerns regarding lost or delayed shipments and offer solutions.
• Coordinate with logistics teams to ensure timely and accurate deliveries.
• Maintain detailed records of customer interactions and service requests.
• Resolve billing issues and process payment inquiries related to shipments.


Qualifications:
• High school diploma or equivalent; Bachelor's degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or a call center environment preferred.
• Knowledge of logistics, shipping, and delivery processes is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


Interested? Submit your application and receive a quick response within a day
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE



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