Logistics Specialist

2 weeks ago

Navotas, Philippines Sapient Global Services Full time

We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:
• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
• Provide accurate information on shipping rates, delivery times, and product availability.
• Address customer concerns regarding lost or delayed shipments and offer solutions.
• Coordinate with logistics teams to ensure timely and accurate deliveries.
• Maintain detailed records of customer interactions and service requests.
• Resolve billing issues and process payment inquiries related to shipments.


Qualifications:
• High school diploma or equivalent; Bachelor's degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or a call center environment preferred.
• Knowledge of logistics, shipping, and delivery processes is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


Interested? Submit your application and receive a quick response within a day
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

  • Claims Specialist

    3 days ago

    Navotas P, Philippines FAST LOGISTICS Full time ₱120,000 - ₱180,000 per year

    The Claim Specialist is responsible for the timely and accurate adjudication of pre-booked and registered claims, including verifying cargo discrepancies, evaluating documentation, issuing necessary reports and notices, coordinating with Finance for settlements, and recommending process improvements. Ensures claims are processed within established timelines...