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PM CS Manager

1 month ago

Manila, National Capital Region, Philippines RecruiterPH Full time

Job DescriptionResponsibilities:Plan, coordinate, and execute customer service projects and initiatives from initiation to completion.Develop and implement customer service strategies aligned with the organization's goals and customer expectations.Lead and manage a team of customer service representatives, supervisors, or coordinators.Identify areas for process improvement and efficiency gains in customer service operations.Establish and maintain strong relationships with key customers and stakeholders.Required Skills:Candidate must possess at least a Bachelor's degree in Computer Science.Has project management experience minimum of 5 years.Exceptional analytical and problem solving skills.Should have experience with deposit loans and tellering.Has the ability to multi-task and perform duties with high accuracy and strong degree of urgency.