Order to Cash Analyst

2 days ago


Taguig, Philippines CITADEL Full time

Job Summary: Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimised in terms of collection and appropriate allocationFollows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocationExecute unallocated credits (UCRs)Execute unidentified payments & collection posting (matching in MSNav)Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved.Conducts customer payment process review constantlyPersonally responsible for payment allocation and associated MSNav master data payment accuracyExecutes identified OTC/Finance programmed regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.Responsible for assistance in report creation where required.Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach re OTC accounts receivable process. Qualifications: Graduate of a four-year course, preferably accountancy or business related2 years + experience in Account Receivables, Customer Service, Finance, Commercial, Sales, Marketing or other related roles.Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and OTC processesGood negotiation, complex payment and allocation issues skillsBroad Commercial / Credit Management knowledge & strong financial knowledgeStrong influence and impactAble to establish credibility with internal/external customerEnhanced analytical skillsGood knowledge of order to cash process



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