Customer Service Representative

15 hours ago


Quezon City, Philippines Sapient Global Services Full time

About us
Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.

Job Description
We are looking for Healthcare Customer Service Representatives to assist patients and clients with inquiries about services, claims, and insurance coverage. You will provide accurate guidance, resolve concerns professionally, and ensure a positive experience.

Responsibilities:
Handle inbound inquiries via phone, chat, or email
Provide information about healthcare services, insurance claims, and coverage
Assist clients with submitting forms and claim requests
Document all interactions and case details accurately
Escalate complex issues to supervisors when needed
Maintain quality, productivity, and customer satisfaction metrics

Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on healthcare processes and company systems

Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication skills
Detail-oriented and customer-focused
Basic computer skills and multitasking ability
Willing to work onsite in Metro Manila

Why Join Us
Competitive pay with incentives
Exposure to healthcare accounts and processes
Supportive team, mentorship, and career development

Apply Now
Build your career in healthcare customer service at Sapient and help clients navigate services with confidence.



  • Quezon City, Philippines Caldcom Full time

    We are looking for Customer Service Representatives to assist clients with inquiries, provide accurate information, and resolve concerns across various channels. This role is ideal for individuals who enjoy helping others and thrive in a fast-paced environment.


  • Quezon City, Philippines Lexie Staffing & Business Consulting Full time

    We’re hiring a passionate and dedicated Customer Service Representatives and grow your career with us. - Work Locations: Sta, Mesa, Cubao, Makati, and Centris - Work Setup: On-site - Schedule: Must be willing to work on shifting schedules Qualifications: - At least a High School Graduate (Old Curriculum) or Senior High School Graduate - With or without...


  • Quezon City, Philippines Caldcom Full time

    We’re looking for Sales Customer Service Representatives to engage customers, promote products or services, and help meet sales targets. You’ll assist clients, answer inquiries, and provide excellent support across multiple communication channels.


  • Quezon City, Philippines Metacom Full time

    We are looking for a Customer Service Representative to assist customers with inquiries, complaints, and support requests. You will provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Qualifications: -Must have completed at least 2 years of college -At least 6 months of experience in BPO or customer...


  • Davao City, Davao, Philippines TeligentIP Full time

    Company DescriptionTeligentIP, formerly known as IPitimi, is a global provider of managed services and enterprise solutions. With customers spanning multiple continents, TeligentIP specializes in scalable solutions, including Business Process Outsourcing, managed network services, and unified communications, such as hosted PBX and call center solutions....


  • Quezon City, Philippines Caldwellcom Full time

    We believe success starts with great people. That’s why we build a friendly, supportive, and growth-oriented environment where everyone can succeed. We’re not just a workplace we’re a community. Come join our team and build your future with us!! We are looking for a Customer Service Representative who can deliver excellent service, handle customer...


  • Taguig City, Philippines workrecruitmentpartner Full time

    About the role Join our dynamic team as a Customer Service Representative at workrecruitmentpartner'. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Working in our modern call center based in Metro Manila, you will play a vital role in ensuring our customers have a positive experience with...


  • Quezon City, Philippines Connellt Full time

    We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences. Responsibilities- Handle travel-related inquiries via phone, email, or chat Assist clients with bookings, modifications, or cancellations Provide...


  • Cebu City, Philippines Venture Smarter Full time

    The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...


  • Cebu City, Philippines Metacom Business Process Outsourcing Solutions Full time

    We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing timely and accurate information, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem-solver, and team...