Senior Application Support

2 days ago

Taguig, Philippines Lewis Glanz Consulting Full time

Responsibilities:• Lead smooth and quality-assured transition of application features from development to production environments• Drive continuous improvement initiatives and optimization of business application service operations• Lead the development of the Operations Enablement service catalogue to further improve service delivery• Run/Lead small to mid-sized projects related to operationsQualifications:• Degree in technology, software engineering or related quantitative field• More than 5-10 years of experience in similar role, preferably in technology and/or financial industry• More than 5-10 years of experience (SQL)• Experience in cloud services such as AWS (certification is a plus)• Experience with incident and problem management• Experience in programming languages such as Java and/or Python is a must have• Knowledge Snowflake is a plus• Knowledge in Business Intelligence tools (Qlik) is a plus• Proficiency with collaboration and project tools like Jira, Confluence• Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)• Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change• Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail• Accurate, effective, and independent working style• Strong analytical and problem-solving skills• Ability to work under pressure and confidently interact with business users• Excellent communication skills and customer centric approach• Very good language skills in English (written/oral)• Knowledge about private markets would be an advantage

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