Concentrix Iloilo Hiring Agents for Non Voice and Voice
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Location:
Concentrix Iloilo Limited slots available ⸻ NON-VOICE (Chat / Back Office) – Open Hiring
• Chat Support
• Email Support
• Back Office Roles Voice accounts are also available (subject to availability and business needs). (Account assignment depends on assessment results and operational requirements.) ⸻ Job Responsibilities
• Assist customers via chat, email, or phone
• Provide accurate information regarding products, billing, or services
• Resolve customer concerns professionally and efficiently
• Document interactions in the system
• Meet quality, productivity, and customer satisfaction targets Full training will be provided. ⸻ No Experience? You Can Apply If you’ve worked in customer-facing roles around Iloilo, you already qualify. Examples:
• Service Crew at Jollibee, McDo (SM City Iloilo / Festive Walk)
• Sales Associate at Robinsons Iloilo or SM City Iloilo
• Cashier at Gaisano, Metro Supermarket, or local stores
• Front Desk / Receptionist
• Online seller handling Facebook or chat inquiries If you help customers and know basic computer navigation — you qualify. ⸻ Qualifications ✔ Senior High School Graduate ✔ High School Graduate (Old Curriculum) ✔ No BPO experience required ✔ Basic English communication skills ✔ Basic computer navigation skills ✔ Willing to work onsite in Iloilo ✔ Open to shifting schedules ⸻ Salary & Benefits Competitive salary package Performance incentives Paid training HMO + Life Insurance Leave credits Career growth opportunities ⸻ Application Advantage Review materials will be provided to help increase your chances of passing the assessments. Applicants who prepare properly have a higher chance of getting hired. ⸻ Why Join Concentrix?
• A Great Place to Work – officially certified
• Secure a stable career with unlimited growth opportunities
• Free P2P bus rides
• Exclusive discounts on gyms, pharmacies, wellness centers & more
• Competitive pay, HMO, life insurance, leave conversion, and more ⸻ Non-Voice slots are limited. Priority will be given to qualified applicants.
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