Laboratory Application Support
2 months ago
Job Description- Monitor, triage, resolve or escalate tickets being submitted for incidents and requests by users daily.- As a Level 2 support specialist contact submitter to understand issue and attempt resolution.- If required escalate ticket to development team following the bug process.- Maintain required SLAs for timely resolution of submitted incidents.- Provide global coverage with support team on various Laboratory Applications and integrations.- Promote objects between DEV, QA, and PROD environments to facilitate bug fixes and release improvements as well as master data objects to production for LabWare LIMS.- Evaluate and/or update application product documentation.- Develop knowledge of support requirements, SLAs, and enhancement requests for all versions of current and future deployed Laboratory Applications.- Manage support documentation for end user/support training purposes.- Assess issues versus enhancement requests and coordinate with end users, Subject Matter Experts and Process Owners for their proper resolutions.Desired Skills and Experience- Experience in Level 2 technical support in any application.- Knowledge of Laboratory Process Flow.- Excellent communication skills (written and verbal).- Must be able to converse in English.- Must be willing to adjust work schedule with different time zones when needed.- Knowledge/Experience of LabWare LIMS.- Knowledge/Experience of Service Now or any ticket handling application.- Knowledge/Experience of Azure Dev Ops for creating/managing bugs.
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Technical Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full timeJob SummaryVertere Global Solutions, Inc is seeking a highly skilled Technical Support Specialist - Laboratory Applications to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our laboratory applications users.Key Responsibilities:Incident Management: Monitor, triage, resolve or escalate...
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Laboratory Application Support
2 months ago
Taguig, Philippines Vertere Global Solutions, Inc Full timeJob Description - Monitor, triage, resolve or escalate tickets being submitted for incidents and requests by users daily. - As a Level 2 support specialist contact submitter to understand issue and attempt resolution. - If required escalate ticket to development team following the bug process. - Maintain required SLAs for timely resolution of submitted...
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Laboratory Application Support
2 months ago
Taguig, Philippines Vertere Global Solutions, Inc Full timeJob Description - Monitor, triage, resolve or escalate tickets being submitted for incidents and requests by users daily. - As a Level 2 support specialist contact submitter to understand issue and attempt resolution. - If required escalate ticket to development team following the bug process. - Maintain required SLAs for timely resolution of submitted...
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Senior Technical Support Specialist
3 weeks ago
Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full timeVertere Global Solutions, Inc.We are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support group, you will be responsible for providing timely and effective technical assistance to our clients.Job SummaryThe successful candidate will have experience in Level 2 technical support and a strong...
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Clinical Laboratory Specialist
6 days ago
Taguig, National Capital Region, Philippines Wellnostics Inc. Full timeWe are seeking a highly skilled Clinical Laboratory Specialist to join our team at Wellnostics Inc. in the Philippines. This is an exciting opportunity for individuals who want to make a difference in the healthcare industry.About UsWellnostics Inc. is a leading provider of diagnostic services that empower individuals to take charge of their well-being. Our...
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Medical Laboratory Professional
3 weeks ago
Taguig, National Capital Region, Philippines Wellnostics Inc. Full timeWe are seeking a highly skilled Medical Technologist to join our team at Wellnostics Inc. in BGC, Taguig City.Our company, Next Health Diagnostics, is committed to delivering cutting-edge diagnostic services that empower individuals with knowledge and tools for proactive healthcare.The successful candidate will be responsible for conducting laboratory tests...
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Application Support Specialist
3 months ago
Taguig, Philippines Hunters hub Incorporated Full time• Bachelor's Degree in information technology or any related courses• At least 1 experience as an Application Support or any related IT related job experience• Application Support or Tech Support experience• Experience in SQL and Scripting• Experience in programming languages used in scripting• Working knowledge of Microsoft Office Applications...
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Application Support Specialist
3 months ago
Taguig, Philippines Hunters hub Incorporated Full time• Bachelor's Degree in information technology or any related courses • At least 1 experience as an Application Support or any related IT related job experience • Application Support or Tech Support experience • Experience in SQL and Scripting • Experience in programming languages used in scripting • Working knowledge of Microsoft Office...
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Application Support Specialist
3 months ago
Taguig, Philippines Hunters hub Incorporated Full time• Bachelor's Degree in information technology or any related courses • At least 1 experience as an Application Support or any related IT related job experience • Application Support or Tech Support experience • Experience in SQL and Scripting • Experience in programming languages used in scripting • Working knowledge of Microsoft Office...
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Application Support Specialist
1 month ago
Taguig, National Capital Region, Philippines ABSI Full timeJob Title: Application Support SpecialistJob Summary:The Application Support Specialist for Oracle Retail will be responsible for ensuring the performance and reliability of Oracle Retail applications. This role will focus on resolving technical issues, optimizing system performance, and collaborating with cross-functional teams to troubleshoot and enhance...
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Application Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob DescriptionAt Hunter's Hub Inc., we are looking for a highly skilled Application Support Specialist to join our team.Key Responsibilities:Offer first-level support to end-users by troubleshooting and resolving issues related to insurance operations and financial services applications.Utilize basic SQL queries and scripting skills to analyze, diagnose,...
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Application Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full timeJob RequirementsWe are seeking a highly skilled Application Support Specialist to join our team at Hunters Hub Incorporated.Key Responsibilities:Provide technical support for applications and systemsCollaborate with cross-functional teams to resolve issuesDevelop and maintain technical documentationStay up-to-date with industry trends and...
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Application Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeJob Title: Application Support AnalystAt Ayuda Business Management Solution Inc, we are seeking a highly skilled Application Support Analyst to join our team. As a key member of our Support Team, you will be responsible for ensuring the smooth operation of our production systems.Key Responsibilities:Monitor and control production systems, including KPI/SLA...
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Application Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob Summary:We are seeking a highly skilled Application Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our applications.Key Responsibilities: Provide technical support to clients via phone, email, or...
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Application Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech is seeking a skilled Application Support Specialist to join our team. This role is ideal for individuals with strong technical expertise and excellent communication skills.About the RoleThe successful candidate will provide application support to ensure seamless operations and resolve technical issues in a timely manner. A bachelor's degree in...
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Senior Application Support
3 weeks ago
Taguig, Philippines Cobden and Carter International Full timeSenior Application Support The Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information...
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Mid Application Support
3 weeks ago
Taguig, Philippines Cobden and Carter International Full timeMid Application Support The Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information...
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IT Application Support Specialist
4 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob Title: IT Application Support SpecialistNityo Infotech is seeking an experienced System Analyst to join our team. The ideal candidate will have a strong background in Unix and Shell Scripting, with experience in Python, SQL, and XML.Key Responsibilities:Provide technical support for IT applicationsAnalyze and resolve system issuesDevelop and implement...
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Senior Application Support
3 weeks ago
Taguig, Philippines Cobden and Carter International Full timeSenior Application Support The Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information...
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Mid Application Support
3 weeks ago
Taguig, Philippines Cobden and Carter International Full timeMid Application Support The Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information...