Healthcare Team Leader

Job Description On-site - Cebu 3-5 Yrs Exp Bachelor Full-time We are seeking a highly motivated and experienced Team Leader to manage a team of call center associates supporting US-based healthcare clients. This role requires strong leadership, performance management, and analytical skills to drive team success in a fast-paced, metrics-driven environment....

Designation: Team LeaderDepartment: OperationsLocation: Cebu, PHReport to: ManagerWork Set-up:WFO (as per business demand)Role SummaryTheTeam Leaderis responsible for managing a team of 12–20 customer service associates, ensuring consistent achievement of client-defined KPIs and SLAs. The role requires strong leadership, people management, and operational...

/ RequirementsJob title: Team LeaderAccount: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: up to 34K packageStart date: ASAPQualifications:• 2nd year completed/College Graduate• At least 2 years experience as a Team Leader in BPO• Preferred Healthcare experience in BPO• With Insurance background,...

Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures....

Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures....

Qualifications Bachelor’s degree (preferably in Nursing, Healthcare Administration, or related field). Minimum 1–2 years of experience in a Team Leader Position in BPO setting. Prior experience in a healthcare account is highly preferred. Strong understanding of healthcare terminology, insurance processes, and compliance standards. Excellent...

Location:1Nito Tower, CebuWork Set Up:Onsite | Full-time & ShiftingSalary:Up to Php 45,000Job Summary:We are looking for aTeam Leaderwith strong billing experience and at least2-4 years of leadershipbackground. This role requires effective communication with clients, providing daily performance reports, and coaching the team on successful sales pitch...

About the role As a Team Leader - Healthcare at Firstsource Solutions Limited, you will play a crucial role in supervising and supporting a team of customer service representatives within the healthcare sector. This full-time position is based in Cebu Central Visayas and involves leading your team to deliver exceptional customer experiences.What you'll be...

Responsibilities Prioritize incoming authorization and referral requests according to queue urgency Review patient’s clinical and chart documentation related to the service submitted by the provider’s office Obtain and/or follow up on authorization and referral requests from the patient’s payer through any of the following methods—depending on the...

The Senior Team Leader will oversee multiple workstreams within the healthcare insurance line of business, including inbound member and provider support, back-office and claims processing, and accounting, billing, and collections. This role ensures that all teams meet service level targets, maintain quality standards, and deliver consistent client...