CSR - Korean Bilingual

1 month ago


Cebu City, Philippines OfficePartners360 (OP360) Full time

Job Description:• Fluent in Both Korean and English• Respond to Customer requests (by phone, email)• Examine and resolve customer service issues• Addressing customer complaints in a professional and courteous manner• Communicating changes, updates, delays, or complications with customers• Process orders and resolve payment, refund, and billing issues• Develop and execute sales campaigns using various sales tactics and focused messaging• Establish and leverage strategies with existing partners to gain market share• Work in a consultative manner to ensure expectations and success are achieved• Achieve performance metrics and consistently hit the quota• Ensure all business processes and policies are followed with precision, including but not limited to systems use, sales methodology, communication standards, etc.• Troubleshoot small technical setup issues or route them to relevant teams.• Execute daily outbound phone calls/emails, contact decision-makers, build quick rapport, assess needs, and close the saleNOTE:• Flexible with the shift schedule• Can start ASAP• Can work onsite



  • Cebu City, Philippines OfficePartners360 (OP360) Full time

    Job Description: • Fluent in Both Korean and English • Respond to Customer requests (by phone, email) • Examine and resolve customer service issues • Addressing customer complaints in a professional and courteous manner • Communicating changes, updates, delays, or complications with customers • Process orders and resolve payment, refund, and...


  • Cebu City, Philippines OfficePartners360 (OP360) Full time

    Job Description: • Fluent in Both Korean and English • Respond to Customer requests (by phone, email) • Examine and resolve customer service issues • Addressing customer complaints in a professional and courteous manner • Communicating changes, updates, delays, or complications with customers • Process orders and resolve payment, refund, and...

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  • WFH Bilinguals

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