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Call Center Agent

1 month ago

Santa Rosa, Philippines neksjob Full time

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENTAnswering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and informed mannerWHAT ARE WE LOOKING FOR?At least HS or SHS GraduateWith at least 6 months BPO ExperienceHave Excellent English communication skills Have excellent customer service, problem-solving, and multitasking skills Have superb computer skills Are willing to work on siteWhy pick us?Paid training Competitive salary plus allowances Monthly performance incentives Leave Credits Insurance Coverage HMO Career development and advancement opportunities

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