Front Desk Associate

Found in: Talent PH A C2 - 1 week ago

Bacolod, Philippines L'Fisher Hotel Full time

Qualifications:Bachelor's degree in Hospitality Management, HRM, or customer service-related preferredPrevious experience in a customer service or hospitality role preferred, but not requiredExcellent communication and interpersonal skills, with the ability to interact professionally with guests and colleaguesStrong organizational and multitasking abilities, with attention to detail and accuracyProficiency in computer systems and hotel management software preferredAbility to work a flexible schedule, including evenings, weekends, and holidays as requiredKey Responsibilities:Welcome guests upon arrival with a friendly and courteous demeanor, providing information about hotel facilities, services, and amenitiesProcess guest check-ins and check-outs efficiently and accurately, ensuring all necessary documentation and payment procedures are completedHandle guest inquiries, requests, and complaints promptly and professionally, resolving issues to the guest's satisfaction or escalating to management as neededMaintain accurate records of guest information, room assignments, and payment transactions in the hotel management systemCoordinate with other hotel departments to fulfill guest requests and ensure seamless communication and coordinationAssist with administrative tasks such as answering phone calls, responding to emails, and handling reservations and cancellationsUphold hotel policies and procedures, including safety and security protocols, to ensure the safety and well-being of guests and staff

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    Found in: Whatjobs PH C2 - 1 week ago

    Bacolod City, Philippines AMINA PLAZA and Residences Full time

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    Found in: Talent PH A C2 - 3 weeks ago

    Bacolod, Philippines AMINA PLAZA and Residences Full time

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  • Front Desk Associate

    Found in: Whatjobs PH C2 - 1 week ago

    Bacolod City, Philippines L'Fisher Hotel Full time

    Qualifications: Bachelor's degree in Hospitality Management, HRM, or customer service-related preferred Previous experience in a customer service or hospitality role preferred, but not required Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues Strong organizational and multitasking...

  • Front Desk Associate

    1 week ago

    Bacolod City, Philippines L'Fisher Hotel Full time

    Qualifications: Bachelor's degree in Hospitality Management, HRM, or customer service-related preferred Previous experience in a customer service or hospitality role preferred, but not required Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues Strong organizational and multitasking...