Performance Assurance Provider

2 weeks ago


Makati City, National Capital Region, Philippines SOSA JB Property Management Corp. Full time

We are seeking a Performance Assurance Provider to lead performance evaluations, ensure accountability, and enhance operational efficiency. This role requires a detail-oriented professional with strong analytical skills, audit experience, and a commitment to continuous improvement.Key Responsibilities:Leadership & Accountability (LMA)Lead, manage, and ensure accountability across cross-functional teams.Foster a culture of collaboration, continuous improvement, and high performance.Customer Experience & Process Optimization (RCX)Promote a customer-centric approach, ensuring exceptional service delivery.Oversee the "We Hear You" campaign, ensuring seamless execution and efficiency.Identify process improvements to enhance performance and reduce errors.Stay up to date with industry regulations and standards.Strategic Business Unit (SBU) Performance EvaluationAssess the operational performance of Strategic Business Units (ETS and PMO) using the balanced scorecard.Conduct monthly site visits, evaluate performance, and refine scorecards as needed.Performance Reporting & AnalysisPrepare, analyze, and present performance reports to key stakeholders.Generate data-driven insights to improve operational effectiveness.Submit timely performance reports, ensuring accuracy and clarity.Communicate findings and recommendations effectively in both written and verbal formats.Audit Close-Out ConfirmationAssist Internal Audit in verifying evidence for audit close-outs.Track and monitor audit findings to ensure timely resolution and compliance.Qualifications:Education: Bachelor's degree in Electrical Engineering or a related field. Additional distinctions or certifications are preferred.Experience: At least 3 years of experience as an auditor, data analyst, Field/QC Engineer, or in a relevant role.Skills: Strong analytical and problem-solving abilities, excellent communication skills, and a detail-oriented mindset.Schedule: Monday to Thursday - 8:30Am - 6:30PM & Friday 8:30AM - 5:30PMOffer: 30k - 35kJoin us and be a key driver of performance excellence



  • Quezon City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job OverviewWe are seeking an experienced Performance Tester to join our team at Hunter's Hub Incorporated. As a Performance Tester, you will be responsible for designing and executing performance tests to ensure the optimal performance of our software applications and systems.Main Responsibilities:- Design and execute performance tests using...


  • Makati City, National Capital Region, Philippines ING Hubs Philippines Full time

    ING Hubs Philippines is seeking a highly experienced Quality Assurance Manager to lead our quality assurance efforts. As a Quality Assurance Manager, you will be responsible for developing and implementing quality assurance strategies that align with our high standards.You will work closely with our development team to ensure that our software meets the...


  • Makati City, National Capital Region, Philippines ENGINEERINGUK Full time

    About the Role:We are seeking a highly skilled Quality Assurance Professional to join our team at ENGINEERINGUK. As a Quality Assurance Professional, you will be responsible for managing the implementation of our quality management system and ensuring its effectiveness in meeting business requirements.Key Responsibilities:Audit and Certification: Manage and...

  • Quality Assurance

    6 days ago


    Makati City, National Capital Region, Philippines SuperStaff Full time

    ● Monitoring and analyzing the overall quality of the contact center both customer-facing and non-customer facing (processing) to ensure the communication meets quality assurance standards set.● Document quality issues and performance measured for management review.● Provide 1 to 1 quality monitoring check to agents related to the performance, such as...


  • Makati City, National Capital Region, Philippines SuperStaff Full time

    Job DescriptionWe are seeking a Quality Assurance Specialist to join our team at SuperStaff.In this role, you will be responsible for monitoring and analyzing the overall quality of our contact center, both customer-facing and non-customer facing (processing), to ensure that our communication meets quality assurance standards set.You will document quality...


  • Makati City, National Capital Region, Philippines ETeam PH Full time

    Job Description: As the Quality Assurance Manager, you will be responsible for ensuring the reliability, accuracy, and usability of the system. You will oversee all aspects of quality assurance including testing (lab and onsite), process improvement, and compliance with industry standards and regulations. Your role will involve collaborating closely with...


  • Makati City, National Capital Region, Philippines Probe CX Full time

    We're seeking an experienced Quality Assurance Manager to join our team at Probe CX. In this role, you'll provide process improvement initiatives based on quality insights, working closely with Operations to drive business outcomes.The successful candidate will have a strong understanding of root cause analysis, error detection, and SBI feedback (situation,...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    About the Role:We are seeking a highly skilled Assurance and Compliance Expert to join our quality assurance team at Hunter's Hub Incorporated. As a key member of our team, you will be responsible for ensuring the highest standards of quality in our products and services.Responsibilities:Develop and maintain quality assurance policies and procedures to...


  • Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time

    Job Description:We are seeking a skilled Service Quality Assurance Specialist to join our team at Smart Communications, Inc. As a key member of our quality assurance department, you will be responsible for developing and executing comprehensive test plans and strategies to ensure the highest quality of our products and services.Key Responsibilities:Develop...


  • Makati City, National Capital Region, Philippines StaffWiz LLC Full time

    Job Title: Quality Assurance ManagerWe are seeking a Quality Assurance Manager to lead our QA team and ensure consistent quality standards.About This Role:This is an exceptional opportunity for a skilled QA professional to join StaffWiz LLC as a Quality Assurance Manager. As a key member of our team, you will be responsible for overseeing QA processes,...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Description: Quality Assurance (QA) AnalystRole OverviewAs a Quality Assurance (QA) Analyst, you will play a critical role in ensuring the delivery of high-quality software solutions and business processes. Your responsibilities will include designing and executing test plans, identifying and reporting defects, and ensuring that systems meet functional...


  • Makati City, National Capital Region, Philippines SGV & Co. Full time

    SGV & Co. Makati, National Capital Region, PhilippinesTechnology Assurance - ManagerIn the ever-evolving landscape of technology, the role of Technology Assurance has become increasingly vital to the success and security of businesses across all industries. As new technologies emerge, so do new risks, and assurance professionals must adapt quickly. By...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Key Responsibilities1. Test Planning and Design• Develop comprehensive test plans, test cases, and test scripts based on business requirements and technical specifications.• Design both manual and automated testing strategies for functional, regression, and performance testing.2. Test Execution and Defect...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Overview:Hunter's Hub Incorporated is a leading organization in the industry, and we are seeking a highly skilled Quality Control and Assurance Professional to join our team. The successful candidate will be responsible for ensuring the highest standards of quality in our products and services.Key Responsibilities:Develop and maintain quality assurance...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Description:Hunter's Hub Incorporated is seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of quality in our products and services.Responsibilities:Draft and implement quality assurance policies and procedures to...


  • Makati City, National Capital Region, Philippines SomnoMed Philippines Full time

    About SomnoMed PhilippinesOur MissionAt SomnoMed, we strive to improve patients' lives worldwide by providing effective solutions for the treatment of obstructive sleep apnea. Our mission is rooted in our commitment to quality and customer satisfaction.Job DescriptionThis role is responsible for overseeing all aspects of the day-to-day operations of the...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    QualificationsSkills and Qualifications (Non-negotiable):• Proficiency in Azure DevOps for test case management, defect tracking, and reporting.• Hands-on experience with test automation tools (e.g., Selenium, Katalon Studio, TestNG).• Strong understanding of software testing life cycle (STLC) and Agile methodologies.• Experience in API testing...


  • Makati City, National Capital Region, Philippines ED3N Ventures Full time

    About UsAt ED3N Ventures, we harness the power of data to drive our business growth. As a rapidly scaling tech company, we recognize the importance of leveraging data insights to inform our strategic decisions.We are seeking a highly detail-oriented Software Quality Assurance Specialist to join our dynamic team. In this role, you will be responsible for...


  • Makati City, National Capital Region, Philippines ED3N Ventures Full time

    About UsAt GIG, we are committed to using data to fuel our growth and innovation. As a rapidly scaling tech company, we recognize the importance of transforming data into actionable insights to drive our expansion. We are seeking a Quality Assurance Engineer to join our team and support our mission of accelerating business growth through strategic...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Key Responsibilities1. Test Planning and Design• Develop comprehensive test plans, test cases, and test scripts based on business requirements and technical specifications.• Design both manual and automated testing strategies for functional, regression, and performance testing.2. Test Execution and Defect...