Medical Records Retrieval

3 weeks ago

Quezon City, National Capital Region, Philippines IFive Inc. Full time
Highlights

Competitive compensation and benefits packages
Continuous professional development and learning opportunities
Regular engagement activities and events

MEDICAL RETRIEVAL SPECIALIST

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for a Medical Retrieval Specialistto be part of our team.

The primary focus of the role is to contact, follow up with, and retrieve both medical records and billing statements from individual physicians, medical groups, and hospitals.
MAIN RESPONSIBILITIES

The Medical Retrieval Specialist shall perform duties and responsibilities including but not limited to the following:

Retrieves record evidence for approximately 100 - 150 cases a month, 5 - 15 records facilities per case
Submits medical records
Contacts facilities to follow-up on requests for evidence
Distributes electronic records
Maintain a high level of customer service skills.
Protect the security of medical records to ensure that confidentiality is maintained in observance of the HIPAA compliance policy
Other duties as may be assigned
REQUIREMENTS

A minimum of two years of BPO experience with a focus on medical records retrieval, or two years of experience in a healthcare campaign.
Comfortable with technology like MS office applications and internet browsing.
Must be able to work in our site at 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City

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