Bilingual Japanese Speakers

4 months ago


Manila, Philippines Blast Smart Management Full time

Responsibilities- Manage amounts of outbound calls in a timely manner- Follow communication scripts when handling different topics- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives- Seize opportunities to upsell products when they arise- Build sustainable relationships and engage with customers- Meet personal qualitative and quantitative targetsQualifications- Previous experience in a customer support or sales role preferred but not required- Strong phone and verbal communication skills along with active listening- Customer focus and adaptability to different personality types- Ability to multitask, set priorities and manage time effectively



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