Virtual Assistant

3 weeks ago


Quezon City, Philippines Cyberbacker Careers Full time

RESPONSIBILITIES:All administrative parts of the coaching businessEmail ManagementManaging calendar and to-do listRun Zoom and online webinarsVirtual coaching – Marketing, billing, collecting paymentSend Reminders to Take AttendanceRoutine Workflow Activities – Feedback From Team (Research Customer Service Issues)Complete Routine Daily/Weekly TasksAssist w/ Help Desk/Customer Service emails – Assign or Respond with Templated AnswersMaintain Event Registration Information (Follow up Emails) – Adding Bulk RegistrationsNew Instructor Onboarding Tasks/TaggingREQUIREMENTS:Intermediate to advanced MS Excel skills.High accuracy and orientation to quality.Strong verbal and written communication skills.Inquisitive & Analytical – search for meaning and patterns in data.Organized & Strategic – align analysis/reporting with business needs.Takes initiative – proactively communicates with the team and identifies areas of opportunity.Experience working in a team-oriented and collaborative environment.General RequirementsGood command of the English languageA headset with a noise-canceling feature and a high-definition webcamDevice SpecificationIntel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly requiredWindows or Mac is acceptableAt least 8GB of RAM with 60 GB of free hard disk space availableNetwork Requirements10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)



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