Travel Booking Specialist
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Location:
Ortigas Work Setup: Onsite
Salary:
₱28,000–₱30,000 monthly package
Education:
At least 1st Year College Undergraduate Job Qualifications
* At least 1 year of BPO experience in an Airline Account or relevant Travel Agency experience
* Must have experience with ticketing and reservations
* At least 6 months of omnichannel experience (voice, chat, and/or email)
* Excellent verbal and written communication skills
* Strong customer service and problem-solving skills
* Comfortable handling travel-related inquiries, reservations, changes, cancellations, and other customer concerns
* Willing to work onsite in Ortigas Job Responsibilities
* Assist customers with flight reservations, ticketing, rebooking, cancellations, and travel inquiries
* Handle customer concerns through voice, chat, and email channels
* Provide accurate information regarding flights, schedules, fares, policies, and travel requirements
* Resolve customer concerns professionally while maintaining a high level of customer satisfaction
* Process transactions accurately and ensure proper documentation of customer interactions
* Follow account procedures, airline/travel policies, and quality standards If you have airline, travel agency, ticketing & reservations, and omnichannel experience, this opportunity could be your next career move Apply today
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