Help Desk Associate
5 months ago
Determine best solution based on the issues and details provided by the customersServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersDirect unresolved issues to the next level of support personnelRecord problems and their resolution in logsFollow-up and update customer status and informationInform management of recurring problemsIdentify and suggest possible improvements on proceduresOther tasks may be assignedJOB QUALIFICATION:Graduate of bachelor’s degree in Business studies/Administration/Management, Commerce, Marketing, Mass Communication, Hospitality/Tourism Management, or any related courses with at least two (2) years of experience in Marketing/Business Development or equivalent.Highly Computer Literate related business and communication skills.Organizational, Customer Service, Problem Solving Attention to Detail Skills.Has strong interpersonal skills, resourceful and organized.Tech Savvy with working knowledge of office automation and other related system.Good understanding of computer systems, mobile devices and other tech products.Can work in a fast-paced environment and is flexible to work in multiple areas with different required outcomes.Language Preference: Luzon, Visayas & MindanaoExperience in a COOPERATIVE SECTOR, BANKING & FINANCE.
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Help Desk Specialist
1 month ago
Pasig, National Capital Region, Philippines Traxion Tech Inc. Full timeJob Title: Help Desk AssociateJob Summary:We are seeking a highly skilled and experienced Help Desk Associate to join our team at Traxion Tech Inc. The ideal candidate will have a strong background in customer service, technical support, and problem-solving.Key Responsibilities:Provide technical assistance to customers via phone, email, or chatDiagnose and...
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Help Desk Specialist
1 week ago
Pasig, National Capital Region, Philippines Innovate Strategic Resource Marketing Inc. Full timeWe are seeking a highly skilled Help Desk Specialist to join our team at Innovate Strategic Resource Marketing Inc. in Ortigas, Pasig. In this role, you will provide technical support to our clients and ensure their issues are resolved efficiently.Our ideal candidate has 2 years of strong troubleshooting skills, excellent communication skills, and...
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Help Desk Specialist
1 week ago
Pasig, National Capital Region, Philippines JK Network Services Full timeCompany OverviewA trusted company providing IT consulting on application designs, based in Metro Manila. SalaryUp to Php 40,000, with a competitive range of Php 25,000-40,000.Job DescriptionWe are hiring for a Help Desk Specialist who can resolve customer technical questions that need technical support. The ideal candidate will provide necessary online...
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IT Service Desk Lead
4 weeks ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeRole Description: We are seeking an experienced IT Service Desk Lead to manage the service desk team and provide technical support to internal and external customers. As a Service Desk Lead, you will be responsible for overseeing IT service management and help desk support.Key Responsibilities:Manage the service desk team and provide technical support to...
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Help Desk Agent
1 week ago
Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob OverviewSolid Lyndelle Manpower Services Inc. is offering a Help Desk Agent position for individuals who possess exceptional communication skills and can handle customer inquiries with professionalism.Key Responsibilities:• Manage incoming calls and provide timely solutions to customers' complaints• Follow established communication procedures,...
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Service Desk Manager
4 weeks ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeService Desk Manager Role DescriptionAt Atticus Advisory Solutions Inc, we are seeking an experienced Service Desk Manager to join our team. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers.Manage service desk operations and provide supervision and guidance to...
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IT Service Desk Operations Manager
4 weeks ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeJob Title: IT Service Desk Operations ManagerJob Summary:We are seeking an experienced IT Service Desk Operations Manager to join our team at Atticus Advisory Solutions Inc. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers.Key Responsibilities:Manage the service...
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Help Desk Associate
5 months ago
Pasig city, Philippines Traxion Tech Inc. Full timeDetermine best solution based on the issues and details provided by the customers Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Direct...
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IT Service Desk Manager
4 weeks ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeJob Title: Service Desk ManagerJob Summary: At Atticus Advisory Solutions Inc, we are seeking a highly skilled Service Desk Manager to join our team. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers. They will also oversee IT service management and help desk...
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Help Desk Specialist
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeJob DescriptionAt Neksjob, we are seeking a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's...
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Customer Experience Associate
3 weeks ago
Pasig, National Capital Region, Philippines KMC Solutions Inc Full timeThe Customer Experience Associate plays a crucial role at KMC Solutions Inc, ensuring a seamless and efficient experience for clients and internal stakeholders. Key responsibilities include managing the front desk, office, and facilities, as well as providing administrative support and services to tenants.Key Responsibilities:Front Desk Management:Providing...
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Jr Help desk Support
2 weeks ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Full timeResponsibilities: Provide first-line support to users via phone, email, and in-person for hardware, software, and network issues. Diagnose and troubleshoot technical problems, including operating system errors, application issues, and connectivity problems. Assist users with the setup, configuration, and use of computer systems, software applications, and...
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Jr Help desk Support
2 weeks ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Full timeResponsibilities: Provide first-line support to users via phone, email, and in-person for hardware, software, and network issues. Diagnose and troubleshoot technical problems, including operating system errors, application issues, and connectivity problems. Assist users with the setup, configuration, and use of computer systems, software applications, and...
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Finance Associate
12 hours ago
Pasig, Philippines SERVICE PARTNERS INC. Full timeA finance associate's job is to manage an organization's financial tasks, including collecting, analyzing, and using financial data to help make decisions. They may work in finance, accounting, treasury, or investment departments. Some responsibilities of a finance associate include:Gathering and organizing financial data: Looking at receipts, invoices, and...
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Finance Associate
19 hours ago
Pasig, Philippines SERVICE PARTNERS INC. Full timeA finance associate's job is to manage an organization's financial tasks, including collecting, analyzing, and using financial data to help make decisions. They may work in finance, accounting, treasury, or investment departments. Some responsibilities of a finance associate include: Gathering and organizing financial data: Looking at receipts, invoices,...
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Finance Associate
17 hours ago
Pasig, Philippines SERVICE PARTNERS INC. Full timeA finance associate's job is to manage an organization's financial tasks, including collecting, analyzing, and using financial data to help make decisions. They may work in finance, accounting, treasury, or investment departments. Some responsibilities of a finance associate include: Gathering and organizing financial data: Looking at receipts, invoices,...
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Jr Help desk Support
2 weeks ago
Pasig City, Philippines Visaya Knowledge Process Outsourcing Full timeResponsibilities:Provide first-line support to users via phone, email, and in-person for hardware, software, and network issues.Diagnose and troubleshoot technical problems, including operating system errors, application issues, and connectivity problems.Assist users with the setup, configuration, and use of computer systems, software applications, and...
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Customer Experience Associate
1 month ago
Pasig, National Capital Region, Philippines KMC Solutions Inc Full timeThe Customer Experience Associate is a key role at KMC Solutions Inc, responsible for delivering exceptional customer service and support to our clients. The ideal candidate will be a team player with excellent communication skills, able to work effectively in a fast-paced environment.Main Responsibilities:Front Desk Management:Providing support at the...
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Front Office Associate
3 weeks ago
Pasig, National Capital Region, Philippines THE SKIN LAUNDRY CORP Full timeJob Title: Front Desk Job Summary:At THE SKIN LAUNDRY CORP, we seek a dedicated and organized Front Desk professional to provide exceptional customer service and administrative support. As the first point of contact, you will be responsible for greeting clients and visitors, managing front desk operations, and ensuring a welcoming and efficient...
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Customer Service Representative
2 months ago
Pasig, Philippines GDV-STACKph Full timeLooking for a Non-Voice account? We got you!!! We are hiring for CSR (90% Non-Voice+10% Voice)!!! Site: Bridgetowne Perks: -Earn up to 23,000 for the package (not included the night diff., OT, etc.) - HMO and Monthly Incentives - Mandatory Government Benefits Qualifications: - Associate or College Graduate - With at least 3 months of Customer Facing...