Immigration Consultant

-Assisting clients on their Australia visa applications -Communicating and consulting clients on their eligibility for Australia visa programs -Working with clients to obtain relevant documentation and information to fulfil the requirements of the visa programs -Monitoring and communicating the progress of clients’ application status and ensuring all documents are valid and/or updated -Respond to client queries promptly during the application process -Taking ownership of clients’ applications from initiation to visa outcome -Submission of clients’ applications with accurate and complete information and documentation in a timely manner -Communicating with and submission of applications to Australia immigration authority and professional bodies relevant to the visa programs -Be the subject matter expert in Australia visa programs -Continuous research on Australia migration policies and assessing the impact to the company and clients -Maintaining the company’s data library for seamless retrieval and reference to client files-Manage client complaints and feedback in an expeditious manner with the goal of client satisfaction in the company’s service standards