Customer Care Operations Lead
2 days ago
The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Customer Care Operations Lead (Not a BPO company)
INDUSTRY: Logistic Company
WORK LOCATION: Binan Laguna
WORK SCHEDULE: Monday to Friday
SALARY: Php25,000-Php35,000
WORK SET UP: Work on site
BENEFITS:
HMO
Government benefits
13th Month Pay
Sick Leave
Government benefits
Job Requirements:
Bachelor’s degree holder
With at least 3-5 years of experience as Customer Support Superviso supervisor.
Amenable to work in Technopark, Binan Laguna
Can attend face to face interview
Can start as soon as possible
JOB RESPONSIBILITIES
Manages daily back-office customer service operations, addressing client inquiries through email and phone
Ensures responses to customer requests are timely, accurate, and professional
Provides coaching, training, and support to customer service staff to enhance performance and service quality
Generates reports on inquiry volumes, resolution times, customer feedback, and overall team performance
Serves as the main point of contact for escalated back-office customer issues
Look for Ms. Riva
RECRUITMENT PROCESS (Face to Face)
Initial Interview
Final Interview
Job Offer
-
Facilities Engineer
1 week ago
Biñan, Calabarzon, Philippines Operations OO Full timeIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...
-
Production Supervisor
1 week ago
Biñan, Calabarzon, Philippines Operations OO Full timeIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...
-
Supply Chain Production Planner
2 weeks ago
Biñan, Calabarzon, Philippines Operations OO Full timeIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...
-
Customer Service Operations Lead
7 days ago
Biñan, Philippines J-K Network Services Full timeCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Customer Service Operations Lead INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna WORK SCHEDULE: Monday to Friday SALARY: Php25,000-Php35,000 WORK SET...
-
Biñan, Calabarzon, Philippines Operations OO Full timeIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...
-
Maintenance Planner
1 week ago
Biñan, Calabarzon, Philippines Operations OO Full timeIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...
-
Warehouse Operations Lead
2 days ago
Biñan, Philippines JK.hiring30 Full timeThe firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Warehouse Operations Lead INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna WORK SCHEDULE: Monday to Friday SALARY: Php25,000-Php35,000 WORK...
-
Operations Supervisor-Customer service
7 days ago
Biñan, Philippines J-K Network Services Full timeKnown for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Operations Supervisor-Customer service Company Industry:...
-
Customer Care Associate
2 weeks ago
Biñan City A, Philippines BATANGAS AGRIBUSINESS CENTER, INC. Full timePRIMARY OBJECTIVE: To ensure an outstanding and seamless customer experience across all touchpoints through tight coordination and collaboration with other departments, especially Field Sales, Operations, Engineering, Finance and TSD.Job Responsibilities:Streamline Customer Order & Fulfillment Processes:Implement the end-to-end customer order process,...
-
Customer Support Operations Supervisor
2 days ago
Biñan, Philippines JK.hiring30 Full timeThe firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION:Customer Support Operations Supervisor INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna WORK SCHEDULE: Monday to Friday SALARY:...