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Project Engineer

4 weeks ago

Makati City, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time
Job Summary:
As a Project Engineer, you will lead the planning, execution, and turnover of assigned job orders and service projects. You will be responsible for ensuring resource readiness, coordinating with cross-functional teams, managing documentation and reports, and providing technical support on- and off-site. You will also play a key role in mentoring your team, driving continuous improvement, and delivering exceptional customer service.

Key Responsibilities:
Resource Planning & Structuring
Conduct detailed pre-implementation planning with the team
Ensure availability of manpower, materials, tools, and budget
Monitor job order status and ensure readiness of service documentation and permits
Set clear priorities and support team members for effective execution

Pre-Implementation Coordination
Receive validated job orders and communicate with customers
Clarify project scope, policies, requirements, and site readiness
Secure necessary checklists and documentation before deployment

Implementation & Site Support
Ensure timely deployment of personnel
Provide on-call and technical assistance
Coordinate with Sales, Service, and Customers to give regular updates
Monitor action plans, expenses, and job order progress

Project Turn-Over
Conduct site training and orientation
Submit complete and timely service documents for billing and closure

Leadership & Team Development
Lead performance appraisals, one-on-ones, and team development activities
Plan and implement training programs
Recruit, guide, and motivate team members to achieve their goals

Communication & Customer Service
Interface with internal departments and external clients
Ensure smooth coordination and accurate reporting
Handle warranty issues, technical escalations, and client concerns professionally

Documentation & Compliance
Maintain project engineering procedures and records
Monitor KPIs, compliance to safety, and work standards
Ensure proper use of company systems, ERP entries, and service archives

Qualifications
Education:
Bachelor of Science in Electrical Engineering (BSEE) or Mechanical Engineering (BSME)

Experience:
At least 3 years of experience in customer service, project execution, or as an industrial/project engineer
Skills and Competencies:
A. Behavioral:
Excellent communication, customer service, and sales skills
Proactive, takes initiative, consistent performer
Adaptable, open to feedback, team-oriented
Results-driven with a commitment to excellence

B. Technical:
Strong decision-making and creative thinking abilities
Proficient in computer use and administrative systems
Strong problem-solving and project management skills
ISO 9001 background and knowledge of continuous improvement principles

C. Leadership:
Skilled in team development and influence
Conducts regular appraisals and identifies growth opportunities