Non-Voice CSR
4 days ago
Who we are:eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft inproviding exceptional quality and building unshakable trust. At eFlex, we're not just a BPOcompany – we're your partners in success. Our approach is all about finding the perfect matchbetween talent and the organizations we support. We're not just investing in our work; we'reinvesting in people, optimizing performance, and maximizing efficiency. We are all aboutexceptional quality and unwavering trust.What we are looking for:Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiringCustomer Service Representative – we're empowering your talent to deliver quality andperformance. Join us in shaping the success and making an impact that truly matters.We are looking for competent and expert Customer Service Representatives who will deal andcommunicate with C-level partners. Will act as a liaison, provide product/services information,answer queries, and resolve any emerging problems that our customer accounts might facewith accuracy and efficiency.What you’ll be doing:● Supporting eFlex's US partners by helping them answer customer support tickets.● Develop and maintain long-term relationships with stakeholders within the assignedaccount.● Provide stellar customer service to our partner's customers through a variety of channelsincluding chat, email, and screen share.● Advocate for the customer by documenting customer feedback and sharing insights withthe partner.● Troubleshoot reports of product bugs until you have resolved the concern to thesatisfaction of the partner. Ideally, you love asking open-ended questions andgetting to the root of the matter.● Produce self-help resources including knowledge base content, video snippets, andmore.● Conduct ongoing meetings via video conference with our US partner to communicatebest practices, share updates, ask questions, and strengthen our relationship with thepartner.Qualifications and Requirements:● At least 2 years experience as a customer sales representative | technical supportrepresentative in the BPO industry● Experience navigating a CRM such as Salesforce, HubSpot, Zoho, etc● Knowledge and ability to do screen share● Excellent ability to communicate, extremely detail-oriented● Good oral and written communication is vital - the individual must be able to speakclearly and persuasively in positive or negative situations● Organized mindset and an ability to manage time effectively● Ability to think creatively and critically and thrive in a fast-paced, dynamic, and oftenambiguous work environment● Willingness to step up to greater responsibility, strong desire to contribute to overallgoalsBenefits and Perks:At eFlex, we're not just a workplace – we're a community of playmakers, committed to fosteringgrowth, learning, and personal connections. Here's what's in store for you:● Living Our Values: We don't just talk the talk; we walk the walk. From learning andpersonal growth to caring deeply about our team and clients, our values are thecompass guiding our vibrant workplace.● Competitive Compensation: Your hard work deserves recognition. Enjoy a competitivesalary and benefits package, including comprehensive HMO coverage and opticalreimbursements.● Flexible Work Options: Work your way If you're outside Baguio City, embrace apermanent work-from-home setup. For those within Baguio, our hybrid work model offersthe best of both worlds.● Wellness Matters: Recharge and refresh Our flexible vacation and sick leavesempower you to prioritize your well-being, ensuring a healthy work-life balance.● Pathways to Success: Your journey with us is brimming with growth opportunities.We're dedicated to nurturing your career and supporting your rise through the ranks.Ready to embark on an enriching journey? Join the eFlex family and experience a workplacethat values your individuality and success. Let's thrive together
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Non-Voice CSR
4 days ago
Baguio, Philippines EFlexervices Full timeWho we are: eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just...
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Non-Voice CSR
4 days ago
Baguio, Philippines EFlexervices Full timeWho we are: eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just...
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CSR Role
4 days ago
Baguio, Philippines Neksjob Full timeGrow your career with us - CSR Role - With / Without Experience - Baguio Site - Up to 22kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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CSR Agent
4 days ago
Baguio, Philippines Neksjob Full timeNewbie Friendly - CSR Agent - With / Without Experience - Baguio Site - Up to 15k - 16k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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CSR Role
4 days ago
Baguio, Philippines Neksjob Full timeExpress Hiring! - CSR Role - With / Without Experience - Baguio Site - Up to 15 - 17kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications: At...
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CSR Role
4 days ago
Baguio, Philippines Neksjob Full timeExpress Hiring! - CSR Role - With / Without Experience - Baguio Site - Up to 15 - 17k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Qualifications:...
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CSR Role
4 days ago
Baguio, Philippines Neksjob Full timeGrow your career with us - CSR Role - With / Without Experience - Baguio Site - Up to 22k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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CSR Agent
4 days ago
Baguio, Philippines Neksjob Full timeNewbie Friendly - CSR Agent - With / Without Experience - Baguio Site - Up to 15k - 16k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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CSR Agent-With
4 days ago
Baguio, Philippines Neksjob Full timeNewbie Friendly - CSR Agent - With / Without Experience - Baguio Site - Up to 15k - 16kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At...
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CSR Role
4 days ago
Baguio, Philippines Neksjob Full timeExpress Hiring! - CSR Role - With / Without Experience - Baguio Site - Up to 15 - 17k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Qualifications:...
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CSR Agent W/o Experience- Baguio Site 12-22k
4 days ago
Baguio, Philippines Neksjob Full timeCSR Agent W/o Experience - Baguio Site 12-22kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...
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CSR Agent W/o Experience
4 days ago
Baguio, Philippines Neksjob Full timeCSR Agent W/o Experience - Baguio Site 12-22k Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a...
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Grow your career with us
4 days ago
Baguio city, Philippines Neksjob Full timeGrow your career with us - CSR Role - With / Without Experience - Baguio Site - Up to 22k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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CSR Agent W/o Experience
4 days ago
Baguio, Philippines Neksjob Full timeCSR Agent W/o Experience - Baguio Site 12-22k Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a...
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CSR with Experience
4 days ago
Baguio, Philippines Neksjob Full timeDuties/Responsibilities: Responsible for taking incoming calls or making outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from...
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CSR with Experience
4 days ago
Baguio, Philippines Neksjob Full timeDuties/Responsibilities:Responsible for taking incoming calls or making outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from...
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CSR with Experience
4 days ago
Baguio, Philippines Neksjob Full timeDuties/Responsibilities: Responsible for taking incoming calls or making outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from...
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Calling All Fresh Graduates
4 days ago
Baguio, Philippines NeksJob Philippines Full timeAre you ready to move your career forward? At Neksjob, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for...
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CSR (Baguio) - No BPO Experience
6 days ago
Baguio, Philippines GDV Stackph Full time- Onsite Process - Onsite Work Set-up - Shifting Schedule FINANCIAL ACCOUNT | VOICE INTERNATIONAL - Earn up to 24,000 Salary Package + Incentives, HMO and other Benefits - College Graduates with or without BPO experience RETAIL ACCOUNT | VOICE INTERNATIONAL - Earn up to 19,500 Salary Package + Incentives, HMO and other Benefits - SHS Graduates with or...
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CSR (Baguio) - No BPO Experience
5 days ago
Baguio, Philippines GDV Stackph Full time- Onsite Process - Onsite Work Set-up - Shifting Schedule FINANCIAL ACCOUNT | VOICE INTERNATIONAL - Earn up to 24,000 Salary Package + Incentives, HMO and other Benefits - College Graduates with or without BPO experience RETAIL ACCOUNT | VOICE INTERNATIONAL - Earn up to 19,500 Salary Package + Incentives, HMO and other Benefits - SHS Graduates with or...
