L2 Application Support

Job Description: ● Experts on the Applications ● Deep analysis as expert Level 3 ● Resolution process and communication to end user through mail, phone call and Ticket update ● Domain crisis management and ad hoc communication for high business impacts ● Continuous improvement : prevention of incident new occurrence through suggestion of...

Job Description:● Experts on the Applications● Deep analysis as expert Level 3● Resolution process and communication to end user through mail, phone call and Ticket update● Domain crisis management and ad hoc communication for high business impacts● Continuous improvement : prevention of incident new occurrence through suggestion of codecorrections...

Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management ● Experience in...

Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management ● Experience in...

Job Description: ● Experts on the Applications ● Deep analysis as expert Level 3 ● Resolution process and communication to end user through mail, phone call and Ticket update ● Domain crisis management and ad hoc communication for high business impacts ● Continuous improvement : prevention of incident new occurrence through suggestion of...

Job DescriptionLead and manage a team of L2 engineers, providing technical direction, mentorship, and performance management.Act as the escalation point for incidents related to e-commerce platforms and core applications.Coordinate with cross-functional teams, including developers and operations, to troubleshoot and resolve complex application issues.Ensure...

Job Description Lead and manage a team of L2 engineers, providing technical direction, mentorship, and performance management. Act as the escalation point for incidents related to e-commerce platforms and core applications. Coordinate with cross-functional teams, including developers and operations, to troubleshoot and resolve complex application...

Job Description Lead and manage a team of L2 engineers, providing technical direction, mentorship, and performance management. Act as the escalation point for incidents related to e-commerce platforms and core applications. Coordinate with cross-functional teams, including developers and operations, to troubleshoot and resolve complex application...

RESPONSIBILITIES: Application Support - Provide L1 & L2 technical support for .NET applications with a strong focus on SQL Server DB. - Diagnose and troubleshoot application issues, ensuring timely resolution to meet service level agreements (SLAs). - Collaborate with development teams to escalate and resolve complex technical issues DB Management -...

RESPONSIBILITIES: Application Support - Provide L1 & L2 technical support for .NET applications with a strong focus on SQL Server DB. - Diagnose and troubleshoot application issues, ensuring timely resolution to meet service level agreements (SLAs). - Collaborate with development teams to escalate and resolve complex technical issues DB Management -...

JOB DESCRIPTION AS400 L3 Application Support The AS400 L3 Application Support will work on new application development as well as enhancing and maintain existing developed applications and troubleshoot issues encountered on AS400 servers. The AS400 L3 Application Support is expected to be proficient in all critical functions for the applications assigned,...

JOB DESCRIPTION AS400 L3 Application Support The AS400 L3 Application Support will work on new application development as well as enhancing and maintain existing developed applications and troubleshoot issues encountered on AS400 servers. The AS400 L3 Application Support is expected to be proficient in all critical functions for the applications assigned,...

JOB DESCRIPTIONAS400 L3 Application SupportThe AS400 L3 Application Support will work on new application development as well as enhancing andmaintain existing developed applications and troubleshoot issues encountered on AS400 servers.The AS400 L3 Application Support is expected to be proficient in all critical functions for the applicationsassigned, and is...

Qualifications:4+ years of experience in an L2 or technical leadership role within an e-commerce environment.Strong proficiency in Microsoft Azure, including services management, monitoring, and issue resolutionExperience with Agile or DevOps methodologies.Comprehensive understanding of ITIL frameworks and practical experience with incident, problem, and...

Qualifications: 4+ years of experience in an L2 or technical leadership role within an e-commerce environment. Strong proficiency in Microsoft Azure, including services management, monitoring, and issue resolution Experience with Agile or DevOps methodologies. Comprehensive understanding of ITIL frameworks and practical experience with incident, problem,...

Job Description: As a member of Delivery & Integration Service, the Deployment Engineer is responsible for the successful installation and deployment of IT Europe applications in production & non production environments. The Deployment Engineer will also provide technical support and troubleshooting to end users and Project Managers. He/she will be in...

Knowledgeable in SAP, Knowledgeable in SAP MM/SD, How to use transaction, How to see tables, Not necessarily specific to SD and MM Part of a specialist L1 AMS for Digital Wholesales Applications. SAP and Digital Wholesales Applications

Knowledgeable in SAP, Knowledgeable in SAP MM/SD, How to use transaction, How to see tables, Not necessarily specific to SD and MM Part of a specialist L1 AMS for Digital Wholesales Applications. SAP and Digital Wholesales Applications

Primary Technical abilities: 1. System Administration in Windows Server Operating Systems (W2K3, W2K8R2, W2K12 and W2K19) 2. Knowledge in Security and Anti-Virus (McAfee and Kaspersky) 3. Knowledge in Patch Management 4. Knowledge in ITIL/ITSM framework 5. Knowledge in using a Scheduling Software (example: CA Unicenter Autosys) 6. Knowledge in using...

Primary Technical abilities: 1. System Administration in Windows Server Operating Systems (W2K3, W2K8R2, W2K12 and W2K19) 2. Knowledge in Security and Anti-Virus (McAfee and Kaspersky) 3. Knowledge in Patch Management 4. Knowledge in ITIL/ITSM framework 5. Knowledge in using a Scheduling Software (example: CA Unicenter Autosys) 6. Knowledge in using...