
Call Center Agent
3 weeks ago
Responsibilities:
• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let's talk about how we can help you. Apply today
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