Amazon Connect Developer

1 month ago


Taguig, Philippines GSS PH Full time

"Job Responsibilities• Understand Amazon connect application, infrastructure, services in use.• Support contact center setup for day-to-day operation, work on enhancement ticket, raise service tickets, keep updating ServiceNow tool with proper status of tickets, support upgrade request.• Create Amazon Connect flow, Lex chatbots, and Lambda functions.• Application and Production Support• Basic and advanced troubleshooting• Admin activities as appropriateQualifications:• Must have at least 5 years of experience in Amazon Connect• Has bachelor's degree in Information Technology, Computer Science, or anything related.• Strong experience in contact center development• Experience in creating Amazon Connect Flow , Lex chatbots, and Lambda functions• Hands-on application Development experience in any of Java, C#, Node.js, Python, PHP,• Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services)• Knowledge on AWS Lambda services and familiarity in AWS environment and eco system.• Knowledge on Spring, Maven, Hibernate• Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS• Good experience on source code repository (GIT)• Good communication skills in English, both written and verbal• Must be amenable to work onsite, at least 2x a month• Must be amenable to work on a mid-shift or night shift schedule"



  • Taguig, Philippines GSS PH Full time

    "Job Responsibilities • Understand Amazon connect application, infrastructure, services in use. • Support contact center setup for day-to-day operation, work on enhancement ticket, raise service tickets, keep updating ServiceNow tool with proper status of tickets, support upgrade request. • Create Amazon Connect flow, Lex chatbots, and Lambda...


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    "Job Responsibilities • Understand Amazon connect application, infrastructure, services in use. • Support contact center setup for day-to-day operation, work on enhancement ticket, raise service tickets, keep updating ServiceNow tool with proper status of tickets, support upgrade request. • Create Amazon Connect flow, Lex chatbots, and Lambda...


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