Customer Care Representative

2 months ago


Davao de Oro, Philippines VCC Link Full time

Job Summary:We are seeking a dedicated Customer Care Representative to join our team in Davao. The ideal candidate will have a minimum of 1 year of call center experience and a passion for assisting customers with their needs. This role involves managing customer interactions and ensuring a high level of satisfaction.Key Responsibilities:- Handle customer inquiries and concerns via phone, email, or chat.- Provide accurate information and solutions to customers.- Document customer interactions and update records.- Work collaboratively with team members to resolve issues.Qualifications:- Minimum of 1 year of call center experience.- Excellent communication and interpersonal skills.- Strong problem-solving abilities.- Ability to work in a fast-paced environment.Benefits:- PHP 23,000 salary package.- Work onsite in Davao.- Comprehensive training and career development opportunities.- Health and wellness benefits.- Paid leaves and government-mandated benefits.- HMO, 2 dependents upon training



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