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Technical Writer
4 weeks ago
Functions:- Documentation Creation: Develop, write, and edit technical documentation, including user manuals, developer guides, API documentation, installation guides, and system operations.-Content Simplification: Translate complex technical concepts and instructions into clear, concise, and understandable content for a non-technical audience.-Collaboration: Work closely with product teams, subject matter experts (SMEs), and engineers to gather necessary information and ensure accuracy in documentation.Content Management: Maintain and update documentation as new features are developed or changes are made to existing products.-User Research: Conduct interviews with users and developers to better understand the user experience and create more intuitive documentation.-Standards and Style Guides: Adhere to and help establish documentation standards and style guides to ensure consistency and quality across all materials.-Review and Edit: Review and edit content created by other team members for clarity, grammar, and technical accuracy.Tools and Software: Use content management systems (CMS), document creation tools, and other relevant software to manage and publish documentation.Qualifications:-Bachelor's graduate-2 to 5 years of experience as a Technical Writer or in a similar role, preferably in a technology-driven company.Technical Skills:- 2 to 5 years of experience with documentation tools (e.g., MadCap Flare, Adobe FrameMaker, MS Word).-2 to 5 years of experience with programming languages, APIs, and software development lifecycle (SDLC).- 2 to 5 years of experience with content management systems (CMS) and version control systems (e.g., Git).-2 to 5 years of experience with Agile methodologies-2 to 5 years of experience in a specific domain such as IT Service Management, Distributed Computing, Cloud Computing, Cybersecurity, or Enterprise software, IT Asset Management principles-Knowledge of UX/UI principles Writing Skills: Excellent written and verbal communication skills with a strong command of the English language.Attention to Detail: Exceptional attention to detail and ability to organize complex information.Problem-Solving: Strong analytical and problem-solving skills to identify issues and propose solutions.Team Player: Ability to work collaboratively in a fast-paced environment while managing multiple projects. -CAN START ASAP