CSR - Financial Tech - Sales

15 hours ago


Muntinlupa, Philippines Metacom Full time

Job Responsibilities:

- Engage with customers through inbound and outbound calls to promote and sell financial technology products and services.
- Understand customer needs and recommend the most suitable financial solutions.
- Consistently meet or exceed individual and team sales goals while ensuring high-quality customer service.
- Build strong and lasting relationships with clients through trust and effective communication.
- Manage customer accounts, process product applications, and deliver after-sales assistance.

Key Responsibilities:

- Handle inbound and outbound calls to promote and sell financial technology products and services.

- Identify customer needs and provide appropriate product recommendations.

- Achieve individual and team sales targets while maintaining excellent customer service.

- Build rapport and maintain long-term customer relationships.

- Manage customer accounts, process applications, and provide after-sales support.

- Handle billing inquiries, account updates, and payment-related concerns.

- Accurately document all customer interactions in the CRM system.

- Ensure compliance with company policies, security standards, and data privacy regulations.

Why Join Us?

- ₱30,000 Basic + ₱2,000 Allowance + ₱30,000 Sign-In Bonus

- Paid Trainings

- HMO on Day 1 + Coverage for 3 Dependents

- 28 Paid Leaves

- 13th Month Pay

- Company-Sponsored Trips or Retreats

Qualifications:

- SHS/HS Graduate (Old Curriculum): Minimum of 12 months call center experience

- College Graduate: Minimum of 6 months call center experience

- Work Experience: At least 2 years of sales experience (any industry)


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