CSR - Financial Tech - Sales
15 hours ago
Job Responsibilities:
- Engage with customers through inbound and outbound calls to promote and sell financial technology products and services.
- Understand customer needs and recommend the most suitable financial solutions.
- Consistently meet or exceed individual and team sales goals while ensuring high-quality customer service.
- Build strong and lasting relationships with clients through trust and effective communication.
- Manage customer accounts, process product applications, and deliver after-sales assistance.
Key Responsibilities:
- Handle inbound and outbound calls to promote and sell financial technology products and services.
- Identify customer needs and provide appropriate product recommendations.
- Achieve individual and team sales targets while maintaining excellent customer service.
- Build rapport and maintain long-term customer relationships.
- Manage customer accounts, process applications, and provide after-sales support.
- Handle billing inquiries, account updates, and payment-related concerns.
- Accurately document all customer interactions in the CRM system.
- Ensure compliance with company policies, security standards, and data privacy regulations.
Why Join Us?
- ₱30,000 Basic + ₱2,000 Allowance + ₱30,000 Sign-In Bonus
- Paid Trainings
- HMO on Day 1 + Coverage for 3 Dependents
- 28 Paid Leaves
- 13th Month Pay
- Company-Sponsored Trips or Retreats
Qualifications:
- SHS/HS Graduate (Old Curriculum): Minimum of 12 months call center experience
- College Graduate: Minimum of 6 months call center experience
- Work Experience: At least 2 years of sales experience (any industry)
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