Financial Account

4 months ago

Quezon City, Philippines Aspire Global Solutions Full time

Join Our Team as a Customer Service Representative in Pasig-RockwellAre you ready to embark on a rewarding career in customer service?We are looking for passionate individuals to work as Customer Service Representatives in the bustling area of Pasig-Rockwell. Ramping Summary:Location: Pasig - RockwellIndustry: FinancialShift: ShiftingWork Environment: Office Qualifications:Experience Level: Lateral, FresherEducational Requirement: High School Graduate (Old curriculum) / ALS GraduateAdditional Requirement: At least HS graduate | Above average comms | NBI Clearance required on the start dateReady for the Next Chapter?Key Responsibilities:Customer Engagement:Respond promptly to customer inquiries with a friendly and helpful attitude.Assist customers in navigating our services, ensuring a positive experience.Handle and resolve customer concerns with professionalism and empathy.Communication and Documentation:Maintain clear and concise communication with customers via phone, email, and chat.Document customer interactions and transactions accurately.Collaborate with team members to ensure consistent and effective communication.Problem Resolution:Identify and resolve customer issues promptly and effectively.Escalate complex issues to the appropriate channels for timely resolution.Provide solutions and alternatives to ensure customer satisfaction.Salary and Benefits: Salary: PHP 18,000Inclusive of Health Insurance, 22 Paid Leaves, and Paid TrainingGovernment Mandated Benefits, 13th Month Pay Why Join Us?Be a part of a supportive team in a professional yet friendly environment.Unlock opportunities for professional development and career growth.Make a meaningful impact every day. How to Apply:Ready to take the next step in your career?Send your resume to careers@metacomsolutions.com with "Customer Service Representative Application" in the subject line. We're excited to review your application and welcome you to our company.

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