We are Hiring CSR

20 hours ago


Pasig City, Philippines Neksjob Corporation Full time

Qualification:- At least 2 years call center experience handling any account doing customer service, sales, technical support etc.- Must have above average to excellent communication skillsThe main duties and responsibilities for this role typically include:- Answering customer inquiries and resolving their concerns in a timely and professional manner.- Documenting customer interactions and transactions in the company’s database.- Maintaining a thorough understanding of company products, services, and promotions.- Handling and resolving customer complaints in a calm and effective manner.- Following established call center scripts and procedures.- Meeting performance goals and targets set by the company.- Keeping up-to-date with industry changes and new product information.- Staying current with new technologies and communication methods.- Adhering to all company policies and procedures, including those related to security and data protection.- Participating in training and development programs to enhance skills and knowledge.



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