Bilingual Spanish Speaker

This is your opportunity to earn dollars while working from home and jump-start your freelancing career even without prior experience.RESPONSIBILITIES:- Offers outstanding customer service- Interprets and analyzes client inquiries swiftly to determine clients’ needs- Pays attention to customers’ interests and displays sympathy-- Satisfies clients’ needs by adhering to laid down procedures, policies, and practices- Finds satisfactory solutions to customers’ complaints- Provides ideas on methods of upgrading customer service to enhance productivity- Takes an active part in activities that improve client satisfaction and accomplishments of business objectives- Demonstrates a wide knowledge of the company’s products and principlesQUALIFICATIONS:- Proven experience as a customer service representative, customer support representative, or any similar field- Experience using both languages in a professional capacity is preferred- Exceptional verbal communication skills in both specified languages- Ability to craft professional emails- Active listening skills and attention to detail- Solid awareness of your skillset and willingness to refer customers for help as needed