Industrial Engineer

4 weeks ago

Quezon City, Philippines De Los Santos Medical Center Full time

Process Audit Specialist is responsible for planning, executing, and managing hospital processes audits. Including evaluating and improving processes to ensure compliance with standards, regulations, and organizational goals.

Duties & Responsibilities

·      Communicates and coordinates directly with Quality Circle POCs, DLSMC Leaders, and Management about scheduling and conducting of audit activities.

·      Coordinates with the concerned DLSMC Leaders in scheduling and conducting audit activities.

·      Builds strong relationships and close collaboration with internal/external stakeholders to identify areas for improvement and implement appropriate preventive & corrective actions.

·      Ability to work in collaboration with diverse teams and stakeholders.

·      Demonstrates integrity, diplomacy, and negotiation skills.

·      Ensures internal and external customer satisfaction by properly addressing and timely responding to customer's requests and queries.

·      Ensures hospital-wide compliance to regulations, standards, and protocols on government regulatory and accreditations.

·      Updates the corresponding reports in relations to Licenses & permits.

·      Conducts business process audit and training to all DLSMC stakeholders.

·      Ensures complete requirements gathering and submission of the compliance documents to government agencies.

·      Develops and implements an annual audit plan aligned to organizational priorities and risk assessments.

·      Conducts audits across the clinical, operational, and administrative areas to assess compliance and identify process gaps, inefficiencies, risk, and opportunities for improvement.

·      Develops comprehensive reports such as audit findings & reports regarding analysis of audit findings and trends for presentation to management.

·      Tracks and monitors progress of Incident Reports ensuring timely resolution and progress.

·      Prepares the hospital in aligning practices with internationally recognized/best-in class excellence criteria.

Facilitates and documents process reviews and improvement of critical processes based on feedback and operational results

Educational Attainment: Graduate of Bachelor of Science in Industrial Engineering

Job Experience: Having experience in healthcare setting is a competitive advantage.

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