Quality Team Lead
3 weeks ago
Nezda is actively looking for Quality Team Lead.
Qualifications:
With 2 to 3 years of experience in quality assurance in BPO setup
Experience as QA Team Lead
Six Sigma Green Belt certified or trained resource with domain experience is an advantage
Excellent communication skills in English
Good knowledge of Audit and Evaluation function
Job Description:
Supervise a group of quality evaluators.
Working with all stakeholders to ensure that the quality metrics are reviewed, closed, and agreed upon.
Make the QA team aware of the Quality matrix and resolve all the queries.
Responsible for coaching and developing quality evaluators to improve process and transaction monitoring.
Responsible for regular audits and quality checks of all transaction to ensure that it complies with pre-set standards and policies.
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Quality Team Lead
3 weeks ago
Cebu City, Philippines Nezda Technologies, Inc. Full timeNezda is actively looking for Quality Team Lead.Qualifications: With 2 to 3 years of experience in quality assurance in BPO setup Experience as QA Team Lead Six Sigma Green Belt certified or trained resource with domain experience is an advantage Excellent communication skills in English Good knowledge of Audit and Evaluation functionJob Description: ...
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