Credit & Collections Specialist (Korean Bilingual)

1 month ago

Taguig, Philippines Abbott Full time
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert view points on new innovations, insights, and impacts that are shaping the future of diagnostics.

Abbott Rapid Diagnostics (ARDx) is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of Credit and Collections Specialist is within GBS team located at Five Neo, Bonifacio Global City, Taguig. This role will be responsible for supporting the daily/weekly/monthly activities of Cash Application and Collections activities under Credit & Collections team. This job description will be reviewed periodically and is subject to change by management.

Responsibilities

  • Acts as Subject Matter Expert for Cash Application and Collection activities in APAC region.
  • Experience in stakeholder management and have the ability take over tasks whenever the team lead is not around.
  • Proven team management experience and have the ability to address issues or concerns within the team then raise or update it to Team Lead.
  • Ensures process documents are updated.
  • Conducts best practice sharing and participates in effective team meetings.
  • Contributes to continuous improvement initiatives to optimize service quality.
  • Collaborates with other teams/shift for a possible standardization in the process.
  • Assists Team Lead on meetings with different Stakeholders
  • Daily posting of variety of payment types to invoices in SAP and other ERP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
  • Generating of Collection Worklist and Worklist Statistics.
  • Daily generation of Cash report and cash targets.
  • Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
  • Processing of Refund payments and entering bank details in SAP
  • Setting up and Processing of Direct Debits
  • Prepare communication to customers related to refunds, e-statements, etc.
  • Processing of Monthly Collection Dunning run.
  • Assigning new customer to different Collection portfolio.
  • Support with Month End activities that includes generation and submission Month-End Reports.
  • Support with various daily, weekly, and monthly reporting
  • Processing of Intercompany netting/transfers.
  • Perform other assigned tasks and duties necessary to support the Credit & Collections Team

BASIC QUALIFICATIONS | EDUCATION:

  • Degree holder in the field of accounting, finance, or have relevant experience is required.
  • Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
  • Minimum 3 years of experience in cash application, collections, dispute management, billing, and customer service.
  • Proficient in Korean language both verbal and written communication skills required (Please note that due to work requirements, the language skill is essential to liaise with Korean and English speaking customers/stakeholders)

Preferred Qualifications

  • Previous experience in working with ERP, preferably SAP FI module.
  • Previous working experience with Asia Pacific counterpart is a plus.
  • Intermediate knowledge in accounting
  • Previous working experience preferably in large/global organizations

Competencies

  • Should work well with the team and have the mentality to adapt to his/her environment and understand that people have different personalities.
  • Strong focus in accuracy, analytical skills, and attention to detail
  • Effective communicator, both articulate & verbally presentable.
  • Ability to understand and summarize data into high quality, accurate and usable summaries.
  • Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
  • Ability to work with cross functional teams is essential.
  • Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
  • Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
  • Ability to work with the commercial business units in different time zones.
  • Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.

  • Credit & Collections Specialist (Korean Bilingual)

    3 weeks ago

    Taguig, Philippines Abbott Full time

    At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us...

  • U2.Sr.Associate Quality

    3 weeks ago

    Taguig, Philippines Staffwiz Global Outsourcing Inc Full time

    Job Title : U2.Sr.Associate Quality - KoreanWork Setup : WIO Work Location : BGC, Taguig Work Schedule : Shifting Schedule  Education : • Have finished at least Senior High School level but Bachelors' degree holder or in progress is highly preferred Qualification : • 3 or more years of relevant previous customer services experience (preferably in...

  • U2.Sr.Associate Quality

    3 weeks ago

    Taguig, Philippines Staffwiz Global Outsourcing Inc Full time

    Job Title : U2.Sr.Associate Quality - KoreanWork Setup : WIO Work Location : BGC, Taguig Work Schedule : Shifting Schedule  Education : • Have finished at least Senior High School level but Bachelors' degree holder or in progress is highly preferred Qualification : • 3 or more years of relevant previous customer services experience (preferably in...

  • Credit & Collections Specialist - Global Business Services

    1 month ago

    Taguig, Philippines Abbott Full time

    At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us...

  • Credit & Collections Specialist - Global Business Services

    3 weeks ago

    Taguig, Philippines Abbott Full time

    At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us...

  • Senior Accountant

    3 weeks ago

    Taguig, Philippines Abbott Full time

    Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics. Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together...

  • Collection Specialist

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Responsibilities · Monitor accounts to identify outstanding debts · Investigate historical data for each debt or bill · Find and contact clients to ask about their overdue payments · Take actions to encourage timely debt payments · Process payments and refunds · Resolve billing and customer credit issues · Update account status records and...

  • Senior Accountant

    3 weeks ago

    Taguig, Philippines Abbott Full time

    Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics. Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together...

  • Collection Specialist

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Responsibilities · Monitor accounts to identify outstanding debts · Investigate historical data for each debt or bill · Find and contact clients to ask about their overdue payments · Take actions to encourage timely debt payments · Process payments and refunds · Resolve billing and customer credit issues · Update account status records and...

  • Collection Specialist

    3 weeks ago

    Taguig, Philippines GSS PH Full time

    Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on...

  • Collection Specialist

    3 weeks ago

    Philippines, Taguig GSS PH Full time

    Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on...

  • General Ledger Accountant

    3 weeks ago

    Taguig, Philippines Abbott Full time

    Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics.Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together...

  • General Ledger Accountant

    3 weeks ago

    Taguig, Philippines Abbott Full time

    Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics.Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together...

  • Korean Speaking, Accounts Receivable Analyst

    3 weeks ago

    Taguig, National Capital Region, Philippines Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation.Continental Global Business Services in Manila started in June 2012 as Veyance...

  • Billing and Collection Specialist

    2 weeks ago

    Taguig, Philippines DITO Business Full time

    Billing and Collection SpecialistQUALIFICATIONS:A Billing Associate ensures the accurate and timely billing of goods and services to clients, acting as an essential link between the company and its customers.They manage billing processes, maintain financial records, and reconcile accounts while ensuring compliance with company policies and industry...

  • DATA ANALYST

    3 weeks ago

    Taguig, Philippines ING Business Shared Services B.V. Full time

    As Data Analyst:Perform thorough analysis and articulation of credit risk model data requirements, identification and understanding of specific data quality issues to ensure effective delivery data to the users using standard tools.You will provide analysis of internal and external regulations (credit risk) and preparation of functional documentation on this...

  • Collections Specialist I

    3 weeks ago

    Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By...

  • Collections Specialist I

    3 weeks ago

    Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By...

  • Accounts Receivable Specialist

    3 weeks ago

    Philippines, Taguig Neksjob Philippines Full time

    We are looking for a high-performing ACCOUNTS RECEIVABLE SPECIALIST to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.Why pick usCompetitive...

  • Billing and Collection Specialist

    2 weeks ago

    Philippines, Taguig DITO Business Full time

    Billing and Collection SpecialistQUALIFICATIONS:A Billing Associate ensures the accurate and timely billing of goods and services to clients, acting as an essential link between the company and its customers.They manage billing processes, maintain financial records, and reconcile accounts while ensuring compliance with company policies and industry...