Tier 1 Support Specialist

Take direction from the Tier 1 Support Specialist and work with the Support Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the clientu0027s needs.Duties and Responsibilities:Provide client services to current clients by identifying their problems and supplying solutions and...

Tier 2 Tech Support AgentTier 2 Technical Support Agents will work in a multi-functional role which supports studio applications by handling tickets and calling international studios to ensure they are operational.Scope of support:Manage and respond to studio application tickets.Communicate technical information, both verbal and written, to studios and...

Tier 2 Tech Support AgentTier 2 Technical Support Agents will work in a multi-functional role which supports studio applications by handling tickets and calling international studios to ensure they are operational.Scope of support:Manage and respond to studio application tickets.Communicate technical information, both verbal and written, to studios and...

TRAVEL TIER 1 CSR SALARY: PHP30700/MONTH LOCATION; PASIG - SILVER CITY HEADCOUNT: 28 QUALIFICATION: - PREFERABLY COLLEGE LEVEL - AT LEAST 18 YEARS OF AGE AND ABOVE - At least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, with in-depth experience with GDS Tool - Sabre/Amadeus or at least 1 to 3 years CCE...

TRAVEL TIER 1 CSR SALARY: PHP30700/MONTH LOCATION; PASIG - SILVER CITY HEADCOUNT: 28 QUALIFICATION: - PREFERABLY COLLEGE LEVEL - AT LEAST 18 YEARS OF AGE AND ABOVE - At least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, with in-depth experience with GDS Tool - Sabre/Amadeus or at least 1 to 3 years CCE...

JOB SUMMARY: The Client Success Specialist will be mainly responsible for ensuring the successful execution of campaigns by tracking and monitoring the campaigns' executions and working closely with the Account Manager while overseeing the Talent Execution Officer. As a Client Success Specialist, you will work on the campaign briefs by assessing and...

JOB SUMMARY: The Client Success Specialist will be mainly responsible for ensuring the successful execution of campaigns by tracking and monitoring the campaigns' executions and working closely with the Account Manager while overseeing the Talent Execution Officer. As a Client Success Specialist, you will work on the campaign briefs by assessing and...

B2 CEFR and above | Standard Educ requirement - HS or its equivalent | at least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, and in-depth experience with Sabre/Amadeus GDS; Passing score

B2 CEFR and above | Standard Educ requirement - HS or its equivalent | at least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, and in-depth experience with Sabre/Amadeus GDS; Passing score

Responsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...

QUALIFICATIONS: - HS / SHS Graduate - At least 6 months of BPO experience - Good communication skills - Willing to work onsite - 20k Signing Bonus - 1-Day Regularization - Day 1 HMO and Life Insurance ❌Toxic Environment

QUALIFICATIONS:- HS / SHS Graduate- At least 6 months of BPO experience- Good communication skills- Willing to work onsite- 20k Signing Bonus- 1-Day Regularization- Day 1 HMO and Life Insurance❌Toxic Environment

Responsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...

POSITION : TECHNICAL SUPPORT 1RANK : STAFFLOCATION : FIELD AND BACK-OFFICE/ORTIGAS CITY SALARY: 15K TO 17KI. JOB SUMMARYTechnical Support 1 is generally assigned for the upkeep of the company's asset deployed indifferent areas across the country via on-site and remote implementations. The Technical Support1 shall be analytical and sufficiently trained in...

As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.At MasTec, we prioritize quality service to our customers and communities, all while upholding our steadfast commitment to safety. In this...

Job Description: The successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company’s offices in Manila and for remote users across the region. This includes troubleshooting, configuring and repairing computer hardware, printers, software, network connectivity and operating systems. The successful...

Job DescriptionThe successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company's offices in Manila and for remote users across the region.This includes troubleshooting, configuring and repairing computer hardware, printers, software, network connectivity and operating systems.The successful...

Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable...

As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.At MasTec, we prioritize quality service to our customers and communities, all while upholding our steadfast commitment to safety. In this...

Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable...