Help Desk Specialist

Job DescriptionDesktop operating system maintenance, troubleshooting, and diagnosis Desktop connectivity troubleshooting Application installation and support Printer installation and support Client VPN installation and support O365 Administration Support Desktop antimalware administration and resolution Active Directory user management and...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. • Applies basic diagnostic...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.• Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.• Applies basic diagnostic...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

IT Help Desk responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience as...

The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

Title: IT Service Desk Support Contract Duration: 8 months Work Arrangement: Onsite Location: McKinley West, Taguig Salary Offer: Php46,000 + Php4,000 non taxable allowance Qualifications: · 4 to 6 years of IT Service Desk experience · At least 1 year of experience with ServiceNow ticketing tool · Good communication skills · Amenable to work...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. • Applies basic diagnostic...

Title: IT Service Desk Support Contract Duration: 8 months Work Arrangement: Onsite Location: McKinley West, Taguig Salary Offer: Php46,000 + Php4,000 non taxable allowance Qualifications: · 4 to 6 years of IT Service Desk experience · At least 1 year of experience with ServiceNow ticketing tool · Good communication skills · Amenable to work...

Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques...

IT Help Desk responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience as...

Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they progress...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they...

Role: ReceptionistAt Revnue, we are bringing the future of AI-powered contract management to the world. We believe AI has the ability to provide deep insights into contracts to businesses everywhere. Our extensible platform brings full traceability across Contracts, Assets, SaaS, Suppliers, and Customers for all organizations of all sizes and verticals....

Job Summary:Implements business strategies to increase client base, improve customer service and relations, enhance client retention and loyalty, and derive additional business from existing accounts Supports Relationship Managers of various sectors in deepening customer relationships by providing investment products and services. Profiles clients as to...

Role: ReceptionistAt Revnue, we are bringing the future of AI-powered contract management to the world. We believe AI has the ability to provide deep insights into contracts to businesses everywhere. Our extensible platform brings full traceability across Contracts, Assets, SaaS, Suppliers, and Customers for all organizations of all sizes and verticals....

Job Summary:Implements business strategies to increase client base, improve customer service and relations, enhance client retention and loyalty, and derive additional business from existing accounts Supports Relationship Managers of various sectors in deepening customer relationships by providing investment products and services. Profiles clients as to...