ServSafe Instructor

Job Position: ServSafe® Instructor and Proctor

Job Role:

The ServSafe Food Handler/Manager Instructor is responsible for conducting ServSafe Food Handler/Manager class sessions, which includes preparing and delivering instructional materials, proctoring exams, coordinating with the academic team, and ensuring a high-quality learning experience for participants.

Key Responsibilities:

1. Training Delivery:

• Conduct ServSafe Food Handler/Manager class sessions in accordance with established curriculum and guidelines.
• Deliver engaging and interactive instruction to participants through class activities that will ensure comprehension of key concepts and procedures.
• Provide real-world examples and scenarios to enhance learning outcomes.

2. Exam Purchasing and Proctoring:

• Purchase ServSafe Food Handler/Manager exam packets.
• Administer ServSafe Manager exams in compliance with examination protocols and security measures.
• Supervise participants during the examination process to ensure integrity and fairness.
• Collect, review, and submit exam materials as per organizational procedures.

3. Learning Material Development:

• Develop and update class materials, presentations, reviewers, and resources to align with ServSafe Food Handler/Manager program requirements and industry standards.
• Incorporate feedback and best practices to continuously improve training content and delivery methods.
• Utilize multimedia, case studies, and other instructional aids to enhance learning effectiveness.

4. Coordination with Academic Team:

• Collaborate with the academic team to schedule training sessions, reserve learning facilities, and coordinate logistical arrangements.
• Communicate with the academic team to ensure seamless coordination and support within the duration of the classes.
• Provide timely updates to the team regarding updates and reports on training activities, participant progress, examination results, and dissemination of certificates.

5. Quality Assurance:

• Maintain up-to-date knowledge of ServSafe Food Handler/Manager program requirements, regulations, and industry trends.
• Conduct evaluations and assessments to measure training effectiveness and participant satisfaction.
• Implement corrective actions and improvements as needed to enhance the overall training experience.

Key Tasks:

I. Presentation and Content Delivery:

• Prepare and deliver engaging and informative presentations
• Cover the designated topic or subject matter with depth and clarity
• Use appropriate visual aids, such as slides or handouts, to enhance understanding
• Discuss the answers to the diagnostic test, quizzes, and practice test and provide students with test-taking strategies
• Teach all concepts necessary for ServSafe Food Handler/Manager exam preparation

II. Expertise Sharing:

• Share expert knowledge, insights, and experiences
• Provide real-world examples and practical applications to illustrate key points
• Provide feedback and grade student's projects and final output
• Respond to questions/queries and insights of students

III. Q&A and Interaction:

• Encourage interaction by facilitating questions and answers sessions
• Address participant queries and provide additional information as needed
• Promote discussions and engage with the audience to enhance learning

IV. Adaptability:

• Be flexible in adjusting the presentation or content delivery based on the audience's needs and level of understanding

V. Professionalism:

• Maintain a professional demeanor and dress appropriately for the sessions
• Act as a subject matter expert and represent the organization positively

VI. Compliance and Ethical Considerations:

• Adhere to ethical guidelines and maintain confidentiality, when necessary, especially in sensitive topics

Job Qualification:

1) Have earned a Bachelor of Science degree from an accredited university or college in one of these subjects:

• Food Science
• Food Technology
• Epidemiology
• Environmental Health
• Public Health

2) Have taught and proctored for at least six months

3) Have worked in a foodservice operations environment for one year