Operations Supervisor
Found in: Talent PH S2 - 2 weeks ago
The Supervisor is responsible for managing agent performance to ensure 100% productivity, efficiency, and quality to meet organizational and program goals daily. The supervisor will collaborate with the Quality Analyst to coordinate performance improvement and accountability of agents. The Supervisor will work with Client Services and Training on any team or program development needs. The Supervisor is responsible for agent satisfaction and motivation.
Qualifications
- 2+ years of experience as a Supervisor within a BPO environment.
- Facilitation of Team Huddle/Meetings for work-related activities including but not limited to process updates, Calibration, and Skill Transfer.
- Adheres to and Implements the threshold management guideline for performance management
- Excellent verbal and written communication and organizational skills.
- Strong analytical and problem-solving skills with the ability to identify trends and solutions with minimal supervision.
- Experience working with process improvement methodologies (Six Sigma, Lean, Kaizen).
- Proficient in MS Excel and PowerPoint; experience with data analysis tools is a plus.
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Operations Training Supervisor
Found in: Talent PH S2 - 2 weeks ago
Iloilo City, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Operations Training Supervisor.The Operations Training Supervisor is responsible for designing, implementing, and overseeing training programs for employees across various operational departments. This role requires a dynamic individual with a strong background in training and...
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Operations Supervisor
Found in: Talent PH A C2 - 1 week ago
Quezon City, Philippines Getklean Full timeThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction.QualificationsSupervisory Skills and Operations...
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Operations Supervisor
1 week ago
Quezon City, Philippines Getklean Full timeThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction. Qualifications Supervisory Skills and Operations...
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Operations Supervisor
Found in: Whatjobs PH C2 - 1 week ago
Quezon City, Philippines Getklean Full timeThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction. Qualifications Supervisory Skills and Operations...
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Operations Supervisor
Found in: Talent PH S2 - 2 weeks ago
Quezon City, Philippines Getklean Full timeThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction.QualificationsSupervisory Skills and Operations...
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Operations Training Supervisor
1 week ago
Philippines, Western Visayas, Iloilo Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Operations Training Supervisor.The Operations Training Supervisor is responsible for designing, implementing, and overseeing training programs for employees across various operational departments. This role requires a dynamic individual with a strong background in training and...
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Operations Supervisor
1 week ago
Philippines, Quezon City Getklean Full timeThis is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction.QualificationsSupervisory Skills and Operations...
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Manager Operations
1 week ago
Iloilo, Philippines IQor Iloilo Full timeJob Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center...
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Manager Operations
Found in: Whatjobs PH C2 - 1 week ago
Iloilo, Philippines IQor Iloilo Full timeJob Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center...
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Operations Supervisor
Found in: Talent PH A C2 - 1 week ago
Quezon City, Philippines TGServices, Inc. Full time1. Manage and supervise TG site operations to meet client requirements and expectations.2. Submits weekly report/updates on operational activities, client and employee concerns, other matters of importance for decision and appropriate action.3. Identify, conduct and recommend training requirement of staff to continuously improve employee performance and...
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Supervisor Operations
1 week ago
Iloilo, Philippines IQor Iloilo Full timeJob Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: • Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. • Ensuring agents...
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Supervisor Operations
Found in: Whatjobs PH C2 - 1 week ago
Iloilo, Philippines IQor Iloilo Full timeJob Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: • Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. • Ensuring agents...
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Area Manager for Visayas
1 week ago
Iloilo City, Philippines Monroe Consulting Phils., Inc. Full time ₱25,000 - ₱35,000Executive search firm, Monroe Consulting Group Philippines, is recruiting on behalf of one of the exclusive distributors of concessionaire wines and liquors. Our esteemed client is seeking an Area Manager to oversee store operations in the Visayas area.Key job responsibilities include:Managing and overseeing the day-to-day operations of retail stores within...
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Area Supervisor
Found in: Whatjobs PH C2 - 2 weeks ago
CAGAYAN DE ORO CITY, Philippines PADLAS HUMAN RESOURCE PROVIDER INC. Full timeArea Supervisors make sure business operations in their assigned area run smoothly. Common job duties of an Area Supervisor are the following: discussing requirements with clients, recruiting and training staff, updating records, solving customer issues, and completing other tasks as assigned by directors.
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Area Supervisor
2 weeks ago
CAGAYAN DE ORO CITY, Philippines PADLAS HUMAN RESOURCE PROVIDER INC. Full timeArea Supervisors make sure business operations in their assigned area run smoothly. Common job duties of an Area Supervisor are the following: discussing requirements with clients, recruiting and training staff, updating records, solving customer issues, and completing other tasks as assigned by directors.
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Store Supervisor
Found in: Whatjobs PH C2 - 1 week ago
Quezon City, Philippines Amity Management Consultancy Services Full timeAlso known as retail store managers, store supervisors are responsible for overseeing the daily operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services, and controlling finances. They may also train new employees and schedule shifts.
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Store Supervisor
1 week ago
Quezon City, Philippines Amity Management Consultancy Services Full timeAlso known as retail store managers, store supervisors are responsible for overseeing the daily operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services, and controlling finances. They may also train new employees and schedule shifts.
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Store Supervisor
Found in: Talent PH A C2 - 2 weeks ago
Quezon City, Philippines Amity Management Consultancy Services Full timeAlso known as retail store managers, store supervisors are responsible for overseeing the daily operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services, and controlling finances. They may also train new employees and schedule shifts.
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Olongapo City, Philippines Subic Drydock Corporation Full time1.0 GENERAL: Assist the Group Services Superintendent in the organization, planning, scheduling, implementation, monitoring and control of shipyards relative to the group’s activities undertaken by the production department. 2.0 DUTIES AND RESPONSIBILITIES: 2.1 Supervises the preparation of dry docks. 2.2 Supervises the day to day work operation...
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Operation Supervsior
Found in: Talent PH A C2 - 1 week ago
San Pablo City, Philippines SAVI Full timeOPERATION SUPERVISORCollege Graduate or any related business courseMale/Femalewith experience as an operation supervisor especially in automotive servicesKnowledgeable in AutomotiveKnowledgeable in handling peopleCan supervise peoplewith strong personalitieseagernes to learnKnowledgeable in preparing a reportswilling to do field workcomputer literatewith...