Production Support Specialist
4 weeks ago
- Manage user access to systems and perform system configurations
- Respond to system issues, perform troubleshooting, and work with the other teams to identify solutions issues
- Conduct pre and post production testing to ensure that the application and systems are working properly
- Monitor system availability and performance
- Collaborate closely with the Product Managers, Software Developers and QA Engineers to improve the system stability
- Bachelor's degree, preferably majoring in Computer Science, Engineering or Information Technology
- Have basic knowledge in IT (web, mobile, software, network), preferably 3-6 years of experience in the FinTech industry handling IT Production Support
- Proficiency in both spoken and written English. Able to communicate complex business or technical information effectively
- Strong analytical and troubleshooting skills
- Demonstrated track record of getting things done in a fast-paced environment
-
Technical Support Specialist
4 weeks ago
Manila, Philippines Shepherd Full timeDescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...
-
Product Sales Specialist
2 weeks ago
Manila, Philippines ITS Science (Phils.) Inc. Full timeCompany DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a regional leader in providing scientific and medical instruments, hospital infrastructure, and laboratory furniture. Located in Manila, ITS Science Philippines offers a wide range of products and solutions to meet the diverse needs of the scientific and medical...
-
Product Sales Specialist
2 weeks ago
Manila, Philippines ITS Science (Phils.) Inc. Full timeCompany DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a leading provider of scientific and medical instruments, hospital infrastructure, and laboratory furniture in the region. Located in Manila, ITS Science (Phils.) Inc. aims to provide high-quality solutions to scientific and medical challenges.Role DescriptionThis is a...
-
Technical Support Specialist
3 weeks ago
Philippines, Manila Shepherd Full timeDescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...
-
Product Sales Specialist
2 weeks ago
Philippines, Manila ITS Science (Phils.) Inc. Full timeCompany DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a regional leader in providing scientific and medical instruments, hospital infrastructure, and laboratory furniture. Located in Manila, ITS Science Philippines offers a wide range of products and solutions to meet the diverse needs of the scientific and medical...
-
L1 Support Specialist
6 days ago
Manila, Philippines OneByZero Full timeThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...
-
Accounting Software Support Specialist
2 weeks ago
Manila, Philippines Tyler Technologies Full timeDescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...
-
Product Sales Specialist
3 weeks ago
Philippines, Manila ITS Science (Phils.) Inc. Full timeCompany DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a leading provider of scientific and medical instruments, hospital infrastructure, and laboratory furniture in the region. Located in Manila, ITS Science (Phils.) Inc. aims to provide high-quality solutions to scientific and medical challenges.Role DescriptionThis is a...
-
L1 Support Specialist
3 days ago
Manila, Philippines OneByZero Full timeThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...
-
Accounting Software Support Specialist
2 weeks ago
Manila, Philippines Tyler Technologies Full timeDescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...
-
Manila, Philippines Talent Acquisition Specialist Full timeTECHNICAL SUPPORT MUST BE BS ELECTRONICS ENGINEERING OR ELECTRICAL ENGINEERINGKnowledge, Skills and Abilities 1 year experience on hardware installation, network installation and othertechnical support functions. Good oral and written communications skills Knowledge in electrical A good team player, people oriented. Can work with minimum...
-
Customer Support Specialist
3 weeks ago
Metro Manila / NCR, Philippines Diversify Intelligent Staffing Solutions Inc Full timeSUMMARYWe're looking for a Customer Support Specialist to build, operate, scale and improve our fast growing Australian and New Zealand service. Based in our new Philippines HQ, this role comes with a heavy focus on establishing strong relationships with our Carriers and Clients and solving problems through an analytic approach. Our Customer Support...
-
eepoint Product Specialist
3 weeks ago
Manila, Taguig, Philippines Willis Towers Watson Full timeThe RoleResponsibilities include:Manage and oversee the eepoint global support system, collaborating with RSG and other product team colleagues to resolve client team issues.Assist client specific system feature adoption.Triage, resolve, and escalate client issues as reported via global support system.Assist in the creation and maintenance of specifications...
-
Product Operations Specialist
3 weeks ago
Manila, Philippines Five9 Inc. Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
Data Integration Support Specialist
2 weeks ago
Manila, Philippines HyLogic Full timeData Integration Support SpecialistHylogic is at the heart of redefining the SCM landscape for the Fortune 500 'giants', with a primary focus on the FMCG industry.At HyLogic we are looking for a talented Data Integration Support Specialist to join our team.We are looking for highly skilled Level 2- Level 3 specialists to join our Data Integration SRE Team....
-
IT Onsite Support Specialist
2 weeks ago
Manila, Philippines Avaloq Full timeCompany DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...
-
L1 Customer Support Specialist
3 days ago
Manila, Philippines KNAK AI Full timeOverviewAs an L1 Customer Support Specialist at KNAK AI Solutions, you will be an integral part of our client support team, dedicated to ensuring efficient resolution of Level 1 support tickets and enhancing customer satisfaction for our client, HappyCo. This role requires excellent communication skills, a keen eye for detail, and a strong commitment to...
-
Product Operations Specialist
3 weeks ago
Philippines, Manila Five9 Inc. Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
Data Integration Support Specialist
2 weeks ago
Philippines, Manila HyLogic Full timeData Integration Support SpecialistHylogic is at the heart of redefining the SCM landscape for the Fortune 500 'giants', with a primary focus on the FMCG industry.At HyLogic we are looking for a talented Data Integration Support Specialist to join our team.We are looking for highly skilled Level 2- Level 3 specialists to join our Data Integration SRE Team....
-
L1 Customer Support Specialist
3 days ago
Manila, Philippines KNAK AI Full timeOverviewAs an L1 Customer Support Specialist at KNAK AI Solutions, you will be an integral part of our client support team, dedicated to ensuring efficient resolution of Level 1 support tickets and enhancing customer satisfaction for our client, HappyCo. This role requires excellent communication skills, a keen eye for detail, and a strong commitment to...