Data Analyst, Benefits Data Source

3 weeks ago

Taguig, Philippines Willis Towers Watson Full time
  • Learn and understand the HR/benefits landscape of assigned countries by maintaining contents of BDS Knowledge Base.
  • Process client submissions and pre-population requests through checking of completeness and accuracy of data, preparing and sending validation queries, interpreting plan documents and client answers, and coordinating with stakeholders (e.g., client, GSS, H&B, GBM) via email or phone calls.
  • Adhere to all approved process documents/SOPs, workflows, templates, and training materials.
  • Effective understanding and use of the various tools and platforms in the collection, processing and reporting of data.
  • Manage and maintain the quality of survey questionnaires by reviewing content and ensuring the survey is aligned with the current country benefits provisions, logging questionnaire changes on a timely manner, and coordinating with local country champions on necessary updates.
  • Coordinate and collaborate with the team on a daily basis to ensure quality and timeliness of work though sharing of ideas and best practices.
  • Bachelor s degree required, preferably in a program with emphasis on mathematics or business
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint) experience in databases would be an asset.
  • Keen attention to details and commitment to excellence Strong written and verbal communication skills ability to ask the right questions and seek help where appropriate
  • Working within tight deadlines balancing time across multiple, simultaneous projects that may involve different procedures and project team members
  • Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
  • Structured problem solving and analytical thinking
  • Previous benefits or insurance experience a plus
  • Proficiency in English required

Willis Towers Watson is an Equal Opportunity Employer

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