Sales Specialist

2 weeks ago

Quezon City, Philippines Medi Linx Laboratory Full time

Job Summary:

Under the general supervision of the Department Head (Sales), the Sales Specialist (Clinical Outsourcing)

provides administrative, sales support activities to clients with the aim of achieving income targets and to

build, attract, maintain, and expand business relationships. He/she participates and assists in the planning

and organizing of business acquisition activities, in accordance with the organization's established practices

and procedures.

Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing

schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales

presentations to a range of prospective clients.

Job Description:

  • Ensures a high level of customer satisfaction by coordinating with clients, promptly handling, and resolving complaints from customers, and escalating inquiries and issues to immediate superior as needed.
  • Provides support on specific projects/activities directed at maximizing company profits, development of sales strategies and marketing campaigns.
  • Works closely with members of the Company to discuss project-specific requirements.
  • Constantly coordinates with other departments as deemed necessary by the project/activities assigned.
  • Provides information on product, promotion, and pricing by clarifying customer requests, answering queries, and forwarding and selecting appropriate information.
  • Provides support to Outsourcing in ensuring a high level of customer satisfaction by: Extracting billing data from Clinical Laboratory system and makes billing details per account, CRM (Inquiry, claims etc.), planning and implementation of sales promotion, price negotiation for new test items, operational coordination for new accounts (System and Operation), logistics management, and operational coordination for new accounts (System and Operation).
  • Performing cost-benefit analyses of existing and potential customers.
  • Reach out to customer leads through coverage and visit
  • Achieve agreed upon sales targets and outcomes within schedule
  • Analyze the territory/market's potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

* From time-to-time other duties may be assigned by the immediate superior and the post holder will be expected to take on such variations within the constraints of the levels of proficiency and responsibility.

Qualifications:

  • College Graduate/Bachelor's degree in Business Administration and/or other related business courses
  • 2 – 4 years work experience as Sales & Marketing Assistant
  • Background in Hospital / Laboratories / Pharmaceutical

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