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Medical Care Coordinator

3 months ago

Manila, National Capital Region, Philippines Marine Benefits Inc Full time

Company Description:

Marine Benefits Inc. is a company providing medical insurance services to owners, seafarers and their families. It was established in 2007 with the sole purpose of developing truly global insurance solutions for international seafarers and their related families. We provide seafarers and their dependents with social benefits such as medical, disability and life insurance. This is the perfect career move for someone who is looking for a friendly working environment, competitive benefits, and a fulfilling role. These few things that are up for grabs should you join our team.

Join us and enjoy an array of enticing perks such as a comprehensive medical plan coverage for you and your dependents, clothing, rice and food allowance, internet allowance, profit sharing and much more once you become part of our successful team.

Job Description:

Provide 24/7 quality customer service globally for all clients and members. Close coordination with providers for claims evaluation and case management.Front line representative.Claims adjudication based on the procedure and medical plan coverage.Handle calls and chats from clients, members and providers.Establish a good rapport and assist members with their queries/concerns from all communication platforms.Ensure all emails and concerns are attended timely.Extract claims utilization reports.Requirements:Bachelor's degree in nursing or allied medical courses (Registered Nurse is a plus).Structured and organised.Good oral and written English communication skills.Familiar with MS office and Outlook.Customer-oriented with good interpersonal skills.