Fraud Analyst
1 month ago
Join our team at [Company Name] as a Customer Service Representative and play a vital role in delivering exceptional customer experiences.
- Key Responsibilities:
- Support and capture all pertinent information from customers about their claims
- Conduct research and provide updates on the status of new and existing claims
- Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
- Perform routine customer support tasks by maintaining a balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
- Receive direction from team lead and escalate questions and issues to more experienced roles
- 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Completed 2nd year college
- 1+ year of experience in banking and financial services or equivalent
- Able to work in shifting schedules, including graveyard, weekends, and holidays
- Open to split day-offs/rest days
- Able to work in a fast-paced environment
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Fraud Specialist
1 month ago
Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full timeInteract with potential borrowers to clearly guide them through the document requirements, answer questions regarding income verification and timelines while protecting the customers identity. Guide the customer from the beginning to the end of the Verification process.Job Description• Analyzes loan applications for fraud in a production environment•...
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Technical Solutions Analyst
2 weeks ago
Manila, National Capital Region, Philippines Visa Philippines Business Processing Center, Corp. Full timeWhat a Technical Solutions, Analyst does at Visa: The Technical Solutions Analyst (Enumeration) is a highly visible and demanding role, responsible for monitoring and reviewing enumeration alerts across the full suite of Visa's risk products. This position is responsible for identification and mitigation of any risk or fraud attack affecting Visa's clients...
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Senior Cybersecurity Analyst
1 day ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeAbout this Role:We are seeking a highly skilled Cybersecurity Analyst to join our team at Neksjob Corporation. As a key member of our CIRT team, you will be responsible for executing documented processes within all activities of the security incident response lifecycle.Key Responsibilities:Investigate digital evidence, including storage media, electronic...
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Senior Cybersecurity Analyst
1 day ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeAbout this Role:Neksjob Corporation is seeking a highly skilled and experienced Senior Cybersecurity Analyst to join our team. As a Senior Cybersecurity Analyst, you will be responsible for executing documented processes within all activities of the CIRT playbook and security incident response lifecycle.You will collect, preserve, and process volatile...
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Compliance Risk Specialist
1 day ago
Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeJob Title: Compliance AnalystAt Atticus Advisory Solutions Inc, we are seeking a highly skilled Compliance Analyst to join our team. As a Compliance Analyst, you will play a critical role in safeguarding our business and protecting our customers by identifying, assessing, and mitigating financial crime risks.Key Responsibilities:Transaction Analysis: Analyze...
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Global KYC Business Analyst
2 weeks ago
Manila, National Capital Region, Philippines ING Full timeGlobal KYC Business Analyst (Screening) We are seeking a Business Analyst to join our Global KYC team, responsible for the development of the Global KYC Digital Service, contributing to socially relevant topics such as Anti-Money Laundering, counter-terrorism Terrorism Financing, Fraud, and sanctions and their global implementation across 40+ countries,...
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Analyst
4 weeks ago
Manila, National Capital Region, Philippines ING Full timeCustomer Operations is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia. Customer Operations Officers primarily support ING teams and third party Brokers in Residential and Commercial mortgages, variations, credit administration, savings applications, securities,...
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Senior Analyst, Financial Crimes Compliance QA
4 weeks ago
Manila, National Capital Region, Philippines Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
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Senior Cybersecurity Analyst
10 hours ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeAbout this Role:As a key member of our CIRT team, you will be responsible for executing documented processes within the security incident response lifecycle. Your expertise in digital forensics and incident response will be instrumental in investigating and resolving complex security incidents.Key Responsibilities:Investigate digital evidence, including...
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Global KYC Business Analyst
1 month ago
Manila, National Capital Region, Philippines ING Full timeGlobal KYC Business Analyst (Screening) Within Global KYC, we are looking for one (1) Business Analyst for KYC Screening. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING.You will be involved with the development of the Global KYC Digital Service, contributing to socially relevant...
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Customer Journey Expert
4 weeks ago
Manila, National Capital Region, Philippines ING Full timeBusiness Analyst (CJE) within Global KYCWithin Global KYC, we are looking for a Business Analyst (Country Engagement) for Customer Due Diligence (CDD) . In that role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING. You will be involved with the development of the Global KYC Digital Service...
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Internal Audit Senior Specialist
1 day ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeJoin Neksjob Corporation as an Internal Audit Senior AnalystWe are seeking a highly motivated and self-driven individual to join our team as an Internal Audit Senior Analyst. As a key member of our Internal Audit team, you will play a critical role in ensuring the effectiveness of our risk management and compliance processes.Key Responsibilities:Participate...
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Internal Audit Senior Auditor
10 hours ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Corporation: Internal Audit Senior AnalystJoin our team of professionals at Neksjob Corporation and take on the role of Internal Audit Senior Analyst. As a key member of our Internal Audit team, you will play a crucial part in ensuring the integrity and effectiveness of our internal controls and risk management processes.Key...
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Sr. Analyst, AML CDD
4 weeks ago
Manila, National Capital Region, Philippines Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
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AU Mortgages
2 months ago
Manila, National Capital Region, Philippines ING Full timeJob Overview ING Customer Operations in Australia is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia.The Mortgage Application Analysts primarily deliver processing and support services to ING Customer Operations and its third-party Brokers in Residential and Commercial...
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Customer Solutions Officer
1 month ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants every Monday - Friday 9AM to 5PM at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig The Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provide world class service excellence to Citi global clients by offering a...
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Technical Solutions Analyst
2 weeks ago
Metro Manila, Philippines Visa Philippines Business Processing Center, Corp. Full timeWhat a Technical Solutions, Analyst does at Visa: The Technical Solutions Analyst (Enumeration) is a highly visible and demanding role, responsible for monitoring and reviewing enumeration alerts across the full suite of Visa’s risk products. This position is responsible for identification and mitigation of any risk or fraud attack affecting Visa’s...
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Fraud Analyst
1 month ago
Metro Manila, Philippines Wells Fargo Philippines Full timeIn this role, you will:Support and capture all pertinent information from customers about their claimsConduct research and provide updates on status of new and existing claimsIdentify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claimPerform routine customer...
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Cyber Security Analyst
1 day ago
Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Full timeEmerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Cyber Intelligence Analyst, you will complete extensive internal and on-the-job training conducted by our Principal and Lead Cyber Intelligence Analysts....
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Senior Analyst, Financial Crimes Compliance QA
4 weeks ago
Manila, Philippines Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
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HR Business Partner Senior Analyst
4 weeks ago
Manila, Philippines DXC Technology Full timeJob Description:Essential Job Functions:⢠Provide administrative support to HR initiatives, including data entry and document management.⢠Assist with data analysis and basic HR reporting tasks.⢠Support HR teams in various day-to-day tasks and initiatives.⢠Help maintain and organize HR records and documentation.⢠Participate in HR...
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Sr. Analyst, AML CDD
4 weeks ago
Manila, Philippines Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
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CIRT Forensic Inv Senior Analyst
1 month ago
Manila, Philippines Neksjob Corporation Full timeAbout this Role: Execute documented processes within all activities of the CIRT playbook and security incident response lifecycle. Collect, preserve and process volatile information and evidences needed to conduct highly-confidential forensic investigations. Key Responsibilities: Investigation of digital evidences may include: • Storage media (i.e. hard...
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Customer Solutions Officer
1 month ago
Metro Manila, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants every Monday - Friday 9AM to 5PM at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig The Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provide world class service excellence to Citi global clients by offering a...
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CIRT Forensic Inv Senior Analyst
1 month ago
Manila, Philippines Neksjob Corporation Full timeAbout this Role: Execute documented processes within all activities of the CIRT playbook and security incident response lifecycle. Collect, preserve and process volatile information and evidences needed to conduct highly-confidential forensic investigations. Key Responsibilities: Investigation of digital evidences may include: • Storage media (i.e. hard...
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Metro Manila, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants every Monday - Friday 9AM to 5PM at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provides world class service excellence to...
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CITIBANK| 26-33K | Stable Career
2 months ago
Metro Manila, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants every Monday - Friday 9AM to 5PM at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provides world class service excellence to...
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SAP Security
2 months ago
Manila, Philippines Solid Lyndelle Manpower Services Inc. Full timeSAP Security Delivery Analyst - Client Relationship Cultivation: Actively engage with client personnel to foster strong relationships, understand their needs, and ensure alignment of security solutions with client expectations. - Business Understanding and Engagement Management: Develop a deep understanding of client business operations and objectives,...
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SAP Security
2 months ago
Manila, Philippines Solid Lyndelle Manpower Services Inc. Full timeSAP Security Delivery Analyst - Client Relationship Cultivation: Actively engage with client personnel to foster strong relationships, understand their needs, and ensure alignment of security solutions with client expectations. - Business Understanding and Engagement Management: Develop a deep understanding of client business operations and objectives,...