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Customer Service Intern

1 month ago

Manila, National Capital Region, Philippines Alberto Shoes Corporation Full time

We are seeking a Customer Service Intern (Marketing) to provide excellent customer service and support marketing efforts in a full-time position.

Key Responsibilities:

  • Handle inbound customer inquiries and complaints via various channels.
  • Provide friendly, knowledgeable, and efficient customer service.
  • Assist with marketing campaign execution and events.
  • Conduct market research and data analysis to inform marketing strategies.
  • Collaborate with the marketing team to develop customer engagement initiatives.

Requirements:

  • Strong communication and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Basic understanding of marketing principles and strategies.
  • Proficient in using customer service software and technology.
  • Self-motivated and able to work independently and as part of a team.
  • Currently pursuing a degree in Marketing, Business, or a related field.

About Alberto Shoes Corporation:

Alberto Shoes Corporation is a leading provider of high-quality footwear and accessories in the Philippines. Established in 1985, we have a strong track record of delivering exceptional customer service and innovative products. Our mission is to become the preferred destination for stylish and comfortable shoes that empower our customers to confidently express their personal style.