Order Management Staff

1 week ago


Manila, National Capital Region, Philippines LIXIL PHILIPPINES INC. Full time

Job Description:

Support Account Managers on Order processing and monitoring.Creation of SO/DO on SAPAttend and provide inputs on SOIP Meetings to meet KPI targets (OTIF lvl 2, RDD Management, etc.)Collaborate closely with other cross functional teams (Finance for credit releasing, Marketing – for Master data, Warehouse & Logistics – for delivery status, Supply Team – for Inventory and supply concerns)Preparation of Order Mgt Reports and processing claims, consignment, Mock up samples Key Deliverables:SO/DOOn- time processing of orders, claims, consignment, mock up sampleInputs on SOIP meetings in relation to order status, PO status, etc.Order Management Reports (Manual DR Monitoring, SO/DO backlog etc.)Qualifications
  1. At least 1 year Experience in SAP
  2. 1-4 yrs experience in Order Management, Customer Service, Order Desk
  3. Knowledge of order processing/management best practices and industry standards
  4. Strong communication and interpersonal skills to collaborate effectively with the teams and resolve order-related issues.


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