Medical Operations Specialist

1 week ago


Manila, National Capital Region, Philippines GLOBAL RESCUE PACIFIC LLC PHILIPPINES Full time

At Global Rescue, our Mission is simple – "To be there when it matters most".

ROLE OVERVIEW

We are currently seeking for experienced emergency nurses who are interested in joining our growing operations team. In this role, you will be responsible for staffing emergency access telephone lines in our operations centers to respond to client health events and other emergencies. Additionally, the role also includes international deployment to support medical evacuations and perform a combination of medical logistics and research work. The logistics support medevac operations that come in from our members, and the research involves preparing for future operations by identifying and establishing relationships with hospitals, as well as air and ground evacuation providers.

We want Nurses who are team players with excellent multitasking, time management, and problem-solving skills who enjoy assisting our members.

Training will be provided.

QUALIFICATIONS

Registered Nurse with minimum 3 years of pre-hospital or hospital experience.Emergency Nursing or Advanced EMS response experience is an advantage.Excellent English Communication skills (verbal & written) is a must.Preferably minimum of 1 year of customer service/call handling experience.Proficient in computer operations.Attentive to details and follow-through.Efficient time management and organizational skills. Highly energetic and motivated to succeed.Mission-driven in "doing whatever it takes" to help those in need.RESPONSIBILITIESStaff emergency and general access telephone lines in our operations centerRespond to member health events and member/potential member inquiries via telephone and email.Obtain and evaluate all relevant information to handle inquiries.Effectively describe the nature and scope of Global Rescue servicesManage and coordinate logistics for field rescues from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
Follow, maintain, and improve protocol, process, and quality standards for patient response and transport.Execute assigned non-operational general office tasks with diligence and precision.Domestic and International deployment when required.WORK SCHEDULE & ARRANGEMENT

Compressed workweek schedule:

3 consecutive working days & 3 consecutive rest daysDayshift/Nightshift: 12 hours/day Onsite (Ortigas, Pasig City, Metro Manila)

WHAT WE OFFER

Medical Plan HMOPaid annual training (ACLS/BLS)Market competitive pay levelsPaid time-off and sick time-off benefitsEmployee referral programNight differential pay Career growth and promotion opportunitiesOpportunity for deployment overseasAnnual team-building eventsDiverse global operations team13th-month payCompensation: Basic Salary + Additional PHP 5,000 premium for full-time night shift + Annual performance bonus/salary increase

ABOUT US

Global Rescue is the world's leading membership organization, providing integrated medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004, Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. Global Rescue has been established in the Philippines since 2016.

For more information, please visit


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